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25B - AGMT - PD SOFTWARE SYS
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25B - AGMT - PD SOFTWARE SYS
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Last modified
11/12/2015 2:33:31 PM
Creation date
11/12/2015 1:58:24 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
25B
Date
11/17/2015
Destruction Year
2020
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Project Execution <br />o Provision Agencies within IQ <br />o Provision Administrator Users within IQ <br />e) Prepare and submit Task Completion Reports (TCR) to the Client far approval to document delivery of <br />products and services. <br />7.9.1.2 Client Responsibilities <br />a) Complete the TriTech.com Client Readiness Checklist, return and review with TriTech once completed, <br />address any necessary requirements, <br />is) Provide remote access to TriTeeh's implementation team to Client servers. <br />c) Make appropriate Client staff available during the installation to assist TriTech's implementation team in <br />resolving any issues during the process. <br />(1) Review and approve the applicable TCRs. <br />7.9.2 TrlTech.com iQ and Anaiytics Administration Training (Remote.) <br />This TriTech instructor led class is designed for those individuals who will be responsible for the <br />administration of TriTeoh.com IQ, Participants will be instructed on how to configure, administer, and <br />operate TriTech.com IQ in an administration role. The recommended class size for this training is up to 9 <br />participants. <br />This training is up to 4 hours and is delivered in one remote session, <br />At the completion of the training, participants will be able to perform the following: <br />• Access and successfully login to IQ <br />• Understand the TriTech.com IQ site <br />• Understand the management console for TriTech.com IQ <br />• Create and manage roles <br />• Create and manage users <br />7.9.2.1 Tr!Tech Responsibilities <br />a) Schedule the Administration training in accordance with the Client's availability and the Project <br />Schedule. <br />b) Provide standard Administration training sessions for Client personnel <br />C) Prepare and submit TCRs upon completion of the training. <br />7.9.2.2 Client Responsibilities <br />a) Schedule appropriate personnel to attend Administration training. <br />b) Ensure participation of the appropriate personnel. <br />e) Review and approve the applicable TCRs. <br />7.9.3 TriTech.com IQ Core End User Training (Remote) <br />This TriTech instructor led class is designed for the end users of TriTech.com IQ. End users include roles <br />such as officers, records clerks, dispatchers, dispatch supervisors, managers, and agency administrators. This <br />class may be attended by the end users, or trainers who will be training the end users within the agency(ies). <br />The recommended class size for this training is up to 12 participants. <br />This training is up to 4 hours and is delivered in one remote session. <br />57 <br />25B -104 <br />
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