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25B - AGMT - PD SOFTWARE SYS
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25B - AGMT - PD SOFTWARE SYS
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Last modified
11/12/2015 2:33:31 PM
Creation date
11/12/2015 1:58:24 PM
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City Clerk
Doc Type
Agenda Packet
Agency
Clerk of the Council
Item #
25B
Date
11/17/2015
Destruction Year
2020
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FAT failures (if any), perform an assessment of the errors, and determine the timeline for remedying the <br />issues (pre versus post Go Live). <br />TriTech will repeat any failed FAT test following the correction of any issues which has caused the test to <br />fail. A Rill retest of the System may not be conducted to verify the FAT exceptions. Although a full retest of <br />the system may not be required to verify the FAT exceptions, related functionality may be tested to verify <br />that the system, as a whole, has not been negatively affected by the correction(s). <br />Note: Successful completion of the Inform CAD FAT as part of the Pre -Go Live testing process does <br />not constitute Final System Acceptance. <br />7.3.6.1 TriTech Responsibilities <br />a) Deliver TATech's standard FAT documents to Client for review no later than four weeks prior to <br />conducting the FAT. <br />b) Provide a TCR to the Client documenting the delivery of the FAT documents. <br />e) Assist the Client in conducting FAT based upon the FAT documents. <br />d) Identify and document any issues and exceptions discovered during the testing. <br />e) Upon successful completion of the FAT, provide a TCR to the Client, to be reviewed and if approved; <br />signed and returned to TriTech. All FAT exceptions will be noted in the TCR. <br />f) Schedule follow up testing for validation of any failures and exemptions to the FAT after such failures <br />and exemptions have been resolved, and document the results. <br />7.3.6.2 Client Responsibillties <br />a) Provide adequate facilities to execute the BAT. <br />b) Provide supplemental tests to TriTech for review within 3 weeks of receiving the standard FAT <br />documents. <br />c) Review and approve the final FAT documents that have been delivered by TriTech in accordance with <br />the Final Project Schedule. <br />d) Participate in the FAT by providing operational subj ect matter experts that can perform the validation <br />tests as well as individuals that can approve that the tests have passed. <br />e) Assist TriTech in documenting FAT findings and results. <br />f) Review and approve the applicable TCR <br />Note: Inform CAD User Training may only be conducted after successful completion of the FAT, <br />and if the identified exceptions have been resolved or the Client determines that they do not <br />present a barrier to conducting user training. The details of Inform CAD related training is <br />included in later sections of this SOW. <br />Note: FAT testing to begin no sooner than 7 days after the Client submits the final FAT document. <br />Completion Criteria <br />This task is considered complete when, (i) the Inform CAD FAT is complete; (ii) Any test failures have been <br />documented; (iii) TriTech has corrected test failures, or TriTech and the Client have reached a mutually - <br />agreeable approach to resolving and correcting each failure, <br />32 <br />25B -78 <br />
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