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agency scenarios may vary by Agency, The duration of this class may be between four and six (4 -6) hours, <br />Training classes will be held between Tuesday, and Friday. The number of students attending the User <br />Training course will be limited to eight (8) students per class. <br />This class will be held at the Client's site. The Client is responsible for providing adequate training facilities, <br />including a conference room with adequate space and seating/conforence table space, white board, projector, <br />and computer projector (capable of 1024x76$ resolution). <br />Prerequisites: Completion of a Microsoft Windows Tutorial (this may be waived upon demonstrated ability <br />to work with Windows), typing skills of a minimum of 25 words /minute and Mobile field user experience. <br />Once the FAT is concluded for all Subsystems (Inform CAD, Mobile and each of the CAD interfaces) and in <br />preparation for Go Live, TriTech and the Client will conduct a one day Integration Testing. The Integration <br />testing will be conducted based on scenarios, jointly developed and agreed upon by the Client and TriTech <br />that test the call flow from the call creation to disposition in CAD. These scenarios include the Inform CAD <br />and Interfaces that can be tested in the pre - production environment and are scheduled to Go Live at the same <br />time. A small group of the Client staff (1 -2 dispatchers and 1 -2 Mobile field users) should participate in this <br />test with TriTech, TriTech will work with the Client on defining a set of test scenarios that test the system <br />based on the Client's practices. It is recommended that the Client utilize sample calls from their legacy <br />System. These scenarios must be signed off prior to commencement of the integration testing. <br />Inform RMS is implemented through a series of standard steps and process gates, These steps are designed to <br />ensure that the operational needs of the Client are identified, the configurations are verified, and the system <br />is tested to validate the proper functionality of the system prior to deployment. The following sections <br />describe the implementation process for Inform RMS. <br />Certain steps in the implementation of the Inform RMS and FBR may need to be sequenced differently, be <br />performed in phases, or be repeated to accommodate the evolution of the Web product. The Parties will <br />review and discuss these steps jointly and incorporate them into the Project Schedule. <br />7.6.9 Inform RMS System Orientation <br />The Inform RMS System Orientation is conducted at the Client's site and led by a TriTech Business Analyst. <br />The duration of the Inform RMS System Orientation is generally between 3 to 4 days and includes a <br />Business Process Review of the Client's operations. Inform RMS System Orientation <br />Some key discovery points for the Inform RMS System Orientation are as follows: <br />a) Work Flow — Understanding the setup for work flow processes from the field report to the State <br />Submission. This may include time observing Departmental Divisions (such as Records Staff, <br />Investigation, Property and Evidence, and the like) acrd Ride- Alongs with field units. <br />b) Review reporting requirements (reporting segmentation and the like). <br />c) Event numbering (Incidents) including master incident numbers and case numbers. <br />It is recommended that the number of attendees in the Inform RMS System Orientation is limited to 15 to <br />allow for more effective communication during the session. Based on the key discovery points during this <br />40 <br />r <br />