Laserfiche WebLink
1.29 "Software Error" means an error in coding or logic that causes a program not to <br />substantially function as described in the applicable Specifications. In the event TriTech (or <br />another Software Vendor) is unable to reproduce the Software Error at its facilities, TriTech will, <br />at Client's request, visit Client's premises at Client's expense. If it is determined that the problem <br />was caused by Equipment, Software, services , network or other items not supplied or not <br />authorized by TriTech, Client shall, reimburse TriTech for its labor costs for such on site visit, at <br />TriTech's then current rates for consulting. <br />1.30 "Software Support" means Telephone Support, Software Error Correction, and Software <br />Update services provided by TriTech (and /or other Software Vendors) for the Software, either <br />under warranty or under an annual Software Support Agreement, as more fully described in said <br />Agreement. <br />1.31 "Software Support Agreement" means collectively or individually agreements of that name <br />(or a similar narne) for the rendering of Software Support services entered into between the parties <br />coincident with this Agreement and renewed from time to time thereafter. <br />1.32 "Source Code" means the original mnemonic or high -level statement version of Software. <br />1.33 "Specifications" means (i) the functional requirements and Acceptance Test document(s) <br />( "ATP ") with respect to each Subsystem; (ii) the Interface Requirements Document ( "IRD ") and <br />ATP for each Interface, or Operational Scenario Document(s) for each Modification; and (iii) the <br />published specifications for the Equipment, which documents are incorporated by reference herein <br />as though set forth in full. <br />1.34 "Statement of Work" means the document that defines the implementation process for the <br />Project, including specific tasks that are the responsibility of TriTech and the Client. <br />1.35 "Subcontractor" means one of the entities identified in the Statement of Work as <br />subcontractors to TriTech, if applicable. <br />1.36 "Subcontractor Hardware" means the hardware supplied by a Subcontractor as part of its <br />Subsystem, and identified in Addendum A -2, if applicable. <br />1.37 "Subcontractor Software" means software supplied by a Subcontractor as part of its <br />Subsystem and listed in Addendum A -2, if applicable. <br />1.38 "Subsystem" means each of the applications described in the Statement of Work, including <br />its Equipment, other hardware and software. In most cases, the Subsystem software will share <br />Equipment. (tor the avoidance of doubt, the CAD System is a Subsystem under this Agreement.) <br />1.39 "Subsystem Software" means individually or collectively the Software provided under this <br />Agreement for each of the Subsystems. <br />Santa Ann System Purchase and Snpport Agreement — Addendum H <br />Copyright © 2015 TriTeoh Software Systems <br />Unpublished: Rights reserved under the copyright laws of the United States <br />Page 4 of 5 <br />25B -202 <br />