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%offiePolk <br />SEEM <br />CITY COUNCIL MEETING DATE: <br />NOVEMBER 15, 1999 <br />TITLE: <br />?7 i <br />gdviceiton ist <br />CLERK OF COUNCIL USE ONLY: <br />VISICAD SOFTWARE MAINTENANCE AGREEMENT <br />CITY MANAGER <br />APPROVED <br />N As Recommended <br />❑ <br />As Amended <br />❑ <br />Ordinance on 1st Reading <br />❑ <br />Ordinance on 2nd Reading <br />❑ <br />Implementing Resolution <br />❑ <br />Set Public Hearing For <br />CONTINUED TO <br />FILE NUMBER A-1999- 196 <br />RECOMMENDED ACTION <br />Renew the existing agreement with TriTech Software Systems for <br />maintenance of the Fire Department's VisiCAD computer aided dispatch <br />system for a one year period in the amount not to exceed $55,422. <br />On March 19, 1999, the City Council approved a software maintenance <br />agreement with TriTech Software Systems, with a provision for two one- <br />year renewals. The Fire Department uses the VisiCAD software to maintain <br />vehicle status and tracking to more accurately dispatch the closest <br />unit(s) to an emergency incident. The software maintenance agreement <br />provides the Fire Department with seven days per week, 24 hours per day <br />technical support, software product enhancements, and up to three <br />business days of on site technical support. <br />The vendor has performed in a satisfactory manner and staff is <br />recommending approval of the first renewal period for the contract. <br />FISCAL IMPACT <br />Funds are available in the Fire Communications Contractual services <br />(account no. 11-322-6291). <br />Marc Martin <br />Fire Chief <br />Fire Department <br />MM/RC/er <br />APPROVED AS TO FUNDS AND ACCOUNTS: <br />Rod C��� <br />Executive Director <br />Finance & Mgmt. Services Agency <br />im <br />25.C.cs3v <br />