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WC required if consultant N-2015-174 <br />has employees. <br />NOV 2 3 2015 CONSULTANT AGREEMENT <br />THIS AGREEMENT is made and entered into this 19ttt day of November 2015, by and between <br />Invoice Cloud, Inc., a Delaware Corporation, (hereinafter "Consultant'), and the City of Santa <br />Ana, a charter city and municipal corporation organized and existing under the Constitution and <br />laws of the State of California (hereinafter "City"). <br />RECITALS <br />A. The City desires to retain a consultant having special skill and knowledge in the field of <br />payment processing services and electronic and enhanced electronic bill presentment and <br />payment. <br />B. Consultant represents that Consultant is able and willing to provide such services to the <br />City. <br />C. The parties agree this Consulting Agreement and all attachments hereto collectively <br />attached and incorporated herein as Exhibit A shall govern all merchant accounts <br />established in connection with this Agreement. <br />D. In undertaking the performance of this Agreement, Consultant represents that it is <br />knowledgeable in its field and that any services performed by Consultant under this <br />Agreement will be performed in compliance with such standards as may reasonably be <br />expected from a professional consulting firm in the field. <br />E. The City acknowledges and agrees that in the event of a conflict or inconsistency <br />between the terms and conditions of this Agreement and the Merchant Card Processing <br />'" Agreement incorporated herein as Exhibit A, the terms of the Merchant Card Processing <br />Agreement shall control. <br />F. The parties acknowledge and agree that in the event of a material conflict or <br />inconsistency between the terms and conditions of this Agreement and the Biller <br />Agreement incorporated herein as Exhibit A, the terms specified in the Recitals of this <br />Agreement shall control. <br />NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the <br />terms and conditions hereinafter set forth, the parties agree as follows: <br />1. SCOPE OF SERVICES <br />Consultant shall perform credit card processing services according to the rates set forth in <br />Exhibit A and in accordance with the terms and conditions set forth in the Merchant Card <br />Processing Agreement incorporated therein and perform such other electronic and enhanced <br />electronic billing and payment presentation services in accordance with the terms as set forth in <br />Exhibit A. <br />