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11.2 Upon the termination or expiration of the Master Agreement (including all Service Orders): (a) TWC's obligations
<br />under the Master Agreement shall cease; (b) Customer shall promptly pay all amounts due and owing to TWC for
<br />Service delivered prior to the date of termination or expiration, and any deinstallation fees, if any; (c) Customer shall
<br />promptly cease all use of any software provided by TWC tinder the Master Agreement, and shall return such software
<br />to TWC; and (d) Customer shall return to TWC or permit TWC to remove, in TWC's discretion, the TWC Equipment
<br />in the same condition as when received, ordinary wear and tear excepted. Customer shall reimburse TWC for the
<br />reasonable and documented costs of the repair or replacement, at TWC's discretion, of any TWC Equipment not
<br />returned in accordance with this Section 11,
<br />11.3 In addition, notwithstanding anything to the contrary in the Master Agreement, in the event this Master
<br />Agreement or any Service Order hereunder terminates for any reason other than TWC's material breach or a
<br />Bankruptcy Event impacting TWC (as permitted in Sections 111(a) or (b)) or as permittod in Section I1.1(c) above,
<br />Customer shall, at TWC's discretion: (a) promptly pay TWC the full amount of the Service Charges that Customer
<br />would, have been charged for the remainder of the Initial Term or the then- current renewal term; or (b) reimburse
<br />TWC for all volume, term or other discounts and credits provided in anticipation of full performance of Customer's
<br />obligations and any unpaid portion of the installation fee set forth in the applicable Service Order(s).
<br />11.4 The provisions of sections 7 - 9, 11 - 15, 17,1, 18, 19, 21 — 23, 25 and 26 and the Attachments shall survive the
<br />termination or expiration of the Master Agreement,
<br />12.0 INDEMNIFICATION
<br />Customer aball defend, indemnify and hold harmless TWC, its affiliates, its service providers and suppliers and their
<br />respective officers, directors, employees and agents, from and against third party claims, losses, liabilities, darnages,
<br />costs and expenses, ipcludnng reasonable attorneys' and other professionals' fees, arising out of or relating to: (a) the
<br />use of the Service, including but not limited to a breach of Section 5 of these Terms and Conditions; (b) personal
<br />injury or property damage caused by the negligence or willful misconduct of Customer or its employees or agents; or
<br />(c) any fees, fines or penalties incurred by TWC as a result of Customer's violation of the 10% Rule as set forth in
<br />Attachment D.
<br />13.0 DISCLAIMER OF WARRANTY
<br />CUSTOMER ASSUMES TOTAL RESPONSIBILITY FOR USE OF THE SERVICE AND USES THE SAME AT ITS
<br />OWN RISK. TWC EXERCISES NO CONTROL OVER AND HAS NO RESPONSIBILITY WHATSOEVER FOR
<br />THE CONTENT TRANSMITTED OR ACCESSIBLE THROUGH THE SERVICE, AND TWC EXPRESSLY
<br />DISCLAIMS ANY RESPONSIBILITY FOR SUCH CONTENT. EXCEPT AS SPECIFICALLY SET FORTH IN THE
<br />MASTER AGREEMENT, THE SERVICE, TWC EQUIPMENT AND TWC MATERIALS ARE PROVIDED "AS IS,"
<br />WITHOUT WARRANTIES OF ANY I{IND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED
<br />TO WARRANTIES OF TITLE, NON- INFRINGEMENT, SYSTEM INTEGRATION, DATA ACCURACY, QUIET
<br />ENJOYMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. NO ADVICE OR
<br />INFORMATION GIVEN BY TWC, ITS AFFILIATES OR ITS CONTRACTORS OR THEIR RESPECTIVE
<br />EMPLOYEES SHALL CREATE ANY WARRANTY, TWC DOES NOT REPRESENT OR WARRANT THAT THE
<br />SERVICE WILL MEET CUSTOMER'S REQUIREMENTS, PREVENT UNAUTHORIZED ACCESS BY THIRD
<br />PARTIES, BE UNINTERRUPTED, SECURE, ERROR FREE, WITHOUT DEGRADATION OF VOICE QUALITY
<br />OR LOSS OF CONTENT, DATE OR INFORMATION OR THAT ANY MINIMUM TRANSMISSION SPEED IS
<br />25B -15
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