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Attachment B Business Class Phone Service and Business Class PRI Service (collectively, "Voice Services ") Business Class Phone Service; If Customer selects to receive the Business Class Phone Service, Customer will receive telephone service consisting of one or more telephone lines and a variety of features, as described more fully in the applicable Service Order. Customer shall also have the option of selecting to receive Business Class Phone Service as part of a TWC "Teleworker" bundle to provide telephone service to up to two (2) phone lines per End User of Customer, at the End User residential location of the End Users set forth on a Service Order, If Customer selects to receive Business Class Phone Service as part of a TWC "Teleworker" bundle, Customer represents and warrants that Customer has obtained all legally - required consents and other permissions from End Users receiving the Business Class Phone Service to enable TWC to repot usage, billing and other identifying information regarding each such End User directly to both Customer and to the applicable End User. Business Class PRI Service: If Customer selects to receive the Business Class PRI Service, Customer will receive voice and call processing services via a full or fractional DS -1 level Primary Rate Interface ( "PRI') connection to Customer's private branch exchange ( "PBX ") or other equipment facilities and services ( "Customer- provided equipment" or "CPE "), and a variety of features, as described more fully in the applicable Service Order. As a Business Class PRI Service customer * *, Customer will receive: Alternate Routing: automatically reroutes all incorning calls to a pre - determined phone number in the event of a PRI service outage, PBX outage, or power outage affecting inbound call processing. In addition, as a Business Class PRI Service customer * *, Customer may select to receive the following Business Class PRI Service option: Trunk Overflow: automatically reroutes all inbound calls to a pre- deterrined phone number when all channels are in use. Customer's use of the, Voice Services is subject to the following additional terms and conditions: Customer acknowledges that the voice - enabled cable modem used to provide Business Class Phone Service mud the Integrated Access Device ( "IAD ") used to provide the Business Class PRI Service are electrically powered and that the Voice Services, including the ability to access 911 services and alarm, security, medical and other monitoring services, may not operate in the event of an electrical power outage or a TWC network service interruption. Customer also acknowledges that, in the event of a power outage at Customer or any End User's facility, any back -up power supply provided with a TWC - provided voice - enabled cable modem or IAD may enable service for a limited period of time or not at all, depending on the circrmstances, and that the use of a back -up power supply does not ensure that the Voice Service will be available in all circumstances. Customer shall specifically advise every end user of the Voice Service that the Business Class voice - enabled customer premises equipment is electrically powered and, in the event of a power outage or Time Warner Cable notwork failure, the Voice Service and E911 may not be available, Customer shall distribute to all end users of the Voice Services labels /stickers (to be ,supplied by TWC) and instruct all end users of the 25B -23