Laserfiche WebLink
the Cloud Services due to misuse of the Cloud Services, hacking attempts, denial of the service attacks, <br />snail bombs or other malicious activities either directed at or originating Tom Customer's domains or <br />systems, <br />b. Customer understands and agrees that Customer's access to the Cloud Services may be interrupted at <br />anytime to perform emergency maintenance or repair services on the Cloud Services. <br />c. In the event of any failure by Customer to comply with the terms and conditions of this Attachment E, <br />TWC or its third party service provider will have the right in its solo discretion, to immediately suspend <br />access to the Cloud Services or terminate the Cloud Services, in TWC's sole discretion. <br />d. Upon termination or cancellation of the Cloud Services for any reason whatsoever, TWC and/or its <br />third party providers may reverse any configurations made to their systems and /or any DNS /name servers <br />under their control that were implemented in order to provide the Cloud Services. It shall be Customer's <br />responsibility to ensure that the requisite changes are made to any DNS /name servers not trader TWC's or <br />its third party providers' control and to inform Customer's ISP of the need to reroute inbound email. <br />e. Upon cancellation or termination of Cloud Services (including any archiving services), Customer <br />acknowledges and agrees that Customer and any Customer Administrator will no longer have access to <br />the Cloud Services Portal and End Users will no longer have the ability to send and receive emails. <br />Customer shall be responsible for downloading and extracting all Customer data prior to any cancellation <br />or termination request by Customer. Each cancellation request shall include the account to be terminated <br />and shall be effective upon receipt. <br />15, Purchasing Additional Cloud Services. Once Customer has executed an initial Service Order with TWC for the <br />Cloud Services, Customer may purchase additional Cloud Services through the Cloud Services Portal. <br />** For those customers that purchased Cloud Services prior to September 10, 2012, those Cloud Services are governed <br />by the terns and conditions (including the Attachment) that were in effect at the date of purchase. Upon request, TWC <br />will provide Customer a copy of such terms and conditions. <br />25B -35 <br />