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SCOPE OF SERVICES <br />INTENT <br />It is the intent of these specifications, terms, and conditions to describe Graffiti Removal Street Cleaning (GRSC) <br />Services being requested by the City of Santa Ana Public Works Agency (PWA). <br />The City intends to award a 2 year contract (with option to renew) to the proposer selected as the most responsible <br />proposer whose response conforms to the RFP and meets the City's requirements. <br />It is the intent of these specifications, terms, and conditions to procure the most environmentally preferable services. <br />SCOPE <br />The services shall consist of providing proactive and reactive professional graffiti removal services throughout the City <br />of Santa Ana; specifically high quality workmanship that leaves no traces of past vandalism. Contractor providing the <br />service shall coordinate work with the appropriate governmental agencies, City staff, private property owners, and/or <br />tenants of properties of the project site(s). For each service call from the community, the Contractor shall complete <br />the requested graffiti removal services within twenty-four (24) hours. In the event that a service call site from the <br />community cannot be abated within twenty-four (24) hours due to inclement weather, size of the site, or any other <br />reason, the Contractor shall notify the Project Manager and/or his/her designee with the status of the site prior to the <br />end of the twenty-four (24) hour timeline. <br />SPECIFIC REQUIREMENTS <br />Contractor shall: <br />a. Remove or paint over all types of graffiti in compliance with all Federal, State, and local laws at locations in the <br />City of Santa Ana. Contractor(s) shall provide all labor, materials, and equipment necessary to perform graffiti <br />removal services according to accepted industry standards. <br />b. Remove graffiti from public structures, visible from the right-of-way, including, but not limited to <br />i. Public buildings, monuments, and facilities; <br />ii. Street light poles; <br />iii. Traffic signal poles or controller boxes; <br />iv. Concrete structures (i.e. City -owned sidewalks, bridges, overpasses, and flood channel facilities, <br />etc.); <br />V. Guardrails; <br />vi. Traffic signs; <br />vii. City Parks and <br />viii. Trails. <br />c. Perform graffiti removal work on private structures. As authorized, remove graffiti from private structures, visible <br />from the right-of-way, including, but not limited to: <br />i. <br />Exterior walls; <br />ii. <br />Fences; <br />iii. <br />Sidewalks; <br />iv. <br />Windows; <br />V. <br />Trash receptacles; <br />vi. <br />Utility boxes and covers; <br />vii. <br />Signs; <br />viii. <br />Bus stops and shelters; <br />X. <br />News racks; <br />X. <br />Doors; and <br />A. <br />Flag poles. <br />7 <br />