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CLIENT NAME AND ADDRESS: City of Santa Ana <br />PBPS OPERATING CENTER: Rancho Dominguez, CA <br />MASTER SERVICES AGREEMENT DATE: November 3, 2015 <br />SOW fRl - SCHEDULE 5.0 <br />5,1 <br />5.2 <br />5.3 <br />MOVE - UPDATE REOUIBPMENT <br />Move - Update Option. Client will complete a Certification of Move Update Compliance form as may be reasonably requested <br />by PBPS from time to time In order to confirm the Move Update Option selected by Client on a job by job basis. Client's <br />selections include the following mope - update option(s): <br />Indicate the selected option by lacin an "X" in each column, <br />Optlop <br />first Class <br />First Class <br />First Class Flat <br />Letts • <br />Postcard Mail <br />all <br />Not Applicable <br />X <br />A USPS approved Move Update Solution provided and utilized by <br />Client <br />X <br />X <br />PBPS Move Update Solution w/ PBV Protect (an MLOCR -based <br />software application such as Siemens UMove provided by PBPS <br />A USPS approved Move Update Solution provided and utilized by <br />Client on all mail, except for designated jobs within the mail category <br />type indicated in the column(s) to the right end as agreed by the <br />patties on which PBPS shall utilize the PBPS Move Update Solution <br />W/ PBV Protect <br />Performance Based Verification (PBV) is the USPS testing to detcrmine if a mail owner's addresses are being updated as <br />requited by USPS Move Update Compliance regulations. Clients electing to rely on their own application of a USPS Move <br />Update method will reimburse PBPS for any penalties or postage assessments imposed by the USPS due to, or caused in part <br />by, Client's mail which fails PBV, based upon PBPS's calculation of Client's pro -rata portion of such penalty or assessment for <br />that day. Clients electing the PBPS Move Update Solution w/ PBV Protect will be insured against such penalties or postage <br />assessments imposed by the USPS against PBPS, even if any of Client's enrolled mail fails the daily PBV, <br />If Client has not selected the PBPS Move Update Solution w/ PBV Protect option, the remainder of Schedule 5.0 is not <br />applicable. If Client has selected the .PBPS Move Update Solution w/ PBV Protect option, such selection is governed by the <br />terms of paragraphs 5.2 through 53 of Schedule 5.0, <br />Physical Remdrements for PBPS Move Update Solution: PBPS can only spray barcodes on mail pieces that are non - glossy <br />with a sufficient clear zone in the lower right quadrant. Client will be required to use another approved Move Update method <br />for non - conforming mail pieces. <br />PBPS Move Update Solution w/ PBV Protect - Fee; <br />Application Fee of $ ly(A per each piece of Letter/Postcord mail scanned, <br />CLIENT 14EREBY ACCEPTS AND AGREES TO THESE TERMS AND CONDITIONS FOR TILE MOVE UPDATE OPTIONS <br />SELECTED ABOVE; <br />Client: CITY SANTA AN <br />By — ^� <br />Name; David Cavazos <br />r <br />Pago 13 of 14 <br />Proprietary and Confidential Tnformation <br />PBPS Contract Managoment —Rev April 2014 <br />Address; 20 Civic Center Plaza <br />Santa Ana, CA 92701 <br />