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a INSUilANa 0 OU WOf1K N1A(PFICIGE.ED UNTIL INSUFIANCF FXP1P" , S' Z. AGREEMENT FOR MANAGED PRINT SERVICES CLECtK OF CaUNCII. CITY OF SANTA ANA DATE: //-L1,157 A-2016-240 THIS AGREEMENT is made and entered into this 20th day of October, 2015 by and between C3 Office Solutions, LLC ("Provider"), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California ("City"). RECITALS A. On October 15, 2012, following a Request for Proposals for managed print services for its multi. function printers, the City entered into Agreement No, A-2012-219 with Provider for such services during the three year period from November 1, 2012 through October 31, 2015. B. The parties now wish to enter into a new agreement ("Agreement") for the same services for a one-year period. C. In undertaking the performance of this Agreement, Provider represents that it is knowledgeable in its field and that any services performed by Provider under this Agreement will be performed in compliance with such standards as may reasonably be expected from a professional firm in the field, NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms and conditions hereinafter set forth, the parties agree as follows: 1. SCOPE OF SERVICES Provider shall furnish managed print services on a cost -per -click basis for all the City's multi- function office equipment and printers. These services shall include the following: (a) full equipment and service for all printers and copiers, (b) installation and configuration services, (c) end-user training, and (d) provision of all operating supplies, including without limitation toner, cartridges, developer, fuser oil, rollers, print heads, drums, circuit boards, imaging unit, and staples. The services shall be performed in accordance with the guidelines and standards appearing in Exhibit A, Provider shall not be responsible to supply paper for any multi -function office equipment or printer. 2. COMPENSATION a. City agrees to pay, and Provider agrees to accept as total payment for its services the rates and charges identified in Exhibit A. The total sum to be expended under this Agreement shall not exceed $177,670 during the term of this Agreement, This amount includes a contingency of up to $19,698 for services as may be performed by Provider at dhe sole discretion of City, b. Payment by City shall be made within forty-five of days (45) days following receipt of proper invoice evidencing work performed, subject to City accounting procedures. Payment need not be made for work that fails to meet the standards of performance set forth in the Recitals which may reasonably be expected by City,