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affordable domestic violence services can obtain resources through Human Options' Safe Options <br />for Seniors program. Lastly, Human Options' Community Education program is well-known <br />throughout the community, offering violence prevention education/awareness presentations to <br />community groups and business organizations since 1984. Every year Hunan Options provides <br />community-based prevention, intervention and treatment services to over 1,400 children/families <br />each year, answers over 4,000 emergency hotline calls, and provides community education <br />programming to over 6,000 students and community members. Human Options is the only <br />domestic violence service provider in the City of Santa Ana. <br />The City of Santa Ana. Founded in 1869, Santa Ana is located in Southern California adjacent to <br />the Santa Ana River, within 10 miles (16 km) from the California coast. The City is part of the <br />Greater Los Angeles Area which, according to the U.S. Census Bureau, is the second largest <br />metropolitan area in the U.S., with almost eighteen million people. According to the 2000 U.S. <br />Census, of U.S. cities with more than 300,000 people, Santa Ana is the 4th -most densely populated <br />behind New York City, San Francisco, and Chicago, and slightly denser than Boston. Santa Ana <br />is the 57`1' most populous in the nation according to a 2014 Census report and the 11th largest in <br />the State. Moreover, Santa Ana is the 2nd largest City within Orange County occupying 27.2 <br />square miles and serving a population of 335,264. Centrally located within Orange County, the <br />City serves as the governmental center housing State and Federal Offices, County Administration, <br />County Court functions and the Ronald Reagan Federal Courthouse within its civic center <br />complex. <br />The Santa Ana Police Department (SAPD) is a community -oriented department committed to <br />delivering public safety services to the community with the utmost professionalism and integrity. <br />The Department strives to be a leader in community policing by providing exceptional policing <br />services that embody the spirit of community partnerships by being responsive, efficient and <br />transparent in resolving community concerns to public safety. <br />The organizational values of the Santa Ana Police Department are the foundation from which the <br />policies that govern all aspects of police service delivery are derived. These values serve as a public <br />declaration of the principles, which guide the Department and articulate its commitment to <br />professionalism. Our values act as the guideline for the discretionary use of police powers and are <br />the basis by which all employee actions are evaluated. Our values are reflected in every operational <br />policy and procedure. All members are expected to uphold each value, thereby fulfilling the <br />standards of conduct. The Santa Ana Police Department will reward conduct which best <br />exemplifies our values and sanction behavior which is contrary to these values: <br />• Integrity - We value adherence to the rule of law, to the Constitutions of California and of <br />the United States, and to complete honesty. <br />• Accountability - We value ethical decision making and accepting responsibility for our <br />decisions and actions. <br />• Community Participation - We value working with Santa Ana's diverse communities to <br />ensure the safety and security of our neighborhoods. <br />• Quality Service - We value providing fair, courteous, responsive, and efficient service, <br />equally to all people, which observes each individual's dignity and worth. <br />Memorandum of Understanding Page 2 <br />