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APPENDIX B - SAMPLE SIMULATION PLAN <br />Oescrlptlon <br />Setouen <br />Department <br />Resource <br />Day Tested <br />Pass'Fell <br />comments <br />Billing <br />ACH File past payments for today <br />2 <br />CS -1 -10 -1 ACU file from Billing. <br />Billing <br />Wednesday <br />2 <br />WA- 1.54- WA -1 -54- Updates ARIA <br />ABIII Runsheet menu items 1 -4 <br />Adjustments <br />Bluing <br />Wednesday <br />Fund Transfer - mope credit <br />balance from one application to <br />2 <br />WA -1.6, Steps 1-3 Penalties applied, <br />the other <br />dally update mn on residue day. <br />Billing <br />Wednesday <br />Run Estimate Routine, Pre BIII <br />Edit, No Read, Duplicate Read <br />2 <br />repod <br />Billing <br />Wednesday <br />Penalties Run Sheet <br />2 <br />WA -4 -1, Steps 1-3. Make sure cash <br />has been updated from pressure day. <br />Bllling <br />Wednesday <br />2 <br />WA4.54 -WA- 1.54 - Updates ABIII <br />ABIII Runsheet menu Items 1 -4 <br />Adjustments <br />Billing <br />Wednesday <br />Pre BIII Edit, No Read, Duplicate <br />2 <br />Bill -1 - 2 third 4 <br />Read reports <br />HH Upload has been run <br />Billing <br />Wednesday <br />Work Order Peupdate Report - Nx <br />2 <br />WO 5 <br />(stale - template options <br />Billing <br />Wednesday <br />WO -6 False fixed, non fatais screwed. <br />Work Order Update <br />2 <br />Work orders are put In to history and <br />cannot be modified. <br />Bllling <br />Wednesday <br />Cycles or Finals Locked <br />2 <br />CVC Reading edit & Anal edit complete <br />King <br />Wednesday <br />BILL .2 Dally update run, prior days work <br />Billing Calculation - Cycle plus <br />orders updated, penalties applied, fund <br />Finals <br />2 <br />transfer complete, cycles looked/finals <br />locked <br />Billing <br />Wednesday <br />BIII Reports - Cycles plus Finals <br />2 <br />BILL - 3, Reports 1.7, BIII cold needs to <br />be run <br />Filing <br />I <br />Wednesday <br />BIII Print - Cycles plus Flnals <br />2 <br />BILL - 3.10.1, Bill dale needs to be me <br />Billing <br />Wednesday <br />BIII Print Send Fle to Kubm <br />2 <br />After Bill print file has been created <br />Sling <br />Wednesday <br />Bring Update - Cycles plus <br />2 <br />BILL -4- I BILL PRINT COMPLETE& <br />Finds <br />JOURNALS REVIEWED <br />Filing <br />Wednesday <br />ACU file Creation(ACH) <br />2 <br />BILL -4 -3 <br />BIIIing <br />Wednesday <br />Unlock Billed Cycles & Flnals <br />2 <br />CVC Billing Updated <br />BIIIing <br />Wednesday <br />Customer Servlde <br />IVR Notice <br />2 <br />CI -7 -5- 1(payments pending taken <br />into consideration) <br />Customer SeMCe <br />Thursday <br />Promise to Pay Break Routine <br />2 <br />CI -7 -3 -5 All payments pending in <br />system are taken into account <br />Customer SeMCe <br />Thursday <br />Installment Break Routine <br />2 <br />CI -7 -3 -3 All payments pending in <br />system are taken into account <br />Customer SeMCe <br />Thursday <br />City of Santa Ana - enQuesta Upgrade Statement of Work <br />Page 27 of 32 Proprietary and Confidential to Systems & Software, Inc. 2/16/2016 <br />Document subject t2 %blifit Public Records Act <br />