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THIRD AMENDMENT TO AGREEMENT <br />`PHIS °rHiRD AMENDMENT TO AGREEMENT is entered into on March 15, 2016, retroactive to <br />January 1, 2016 in order to provide continuous uninterrupted service, by and between Systems & <br />Software, Inc., a Vermont corporation ( "S &S ") and the City of Santa Arsna, a charter city and municipal <br />corporation organized and existing under the Constitution and laves of the State of California ( "City "). <br />RECITALS: <br />A. The parties entered into that certain Agreement A -2004 -053, dated March 3, 2008, (hereinafter "said <br />Agreement ") by which S &S has licensed to City, utility billing application software, along with <br />support and maintenance of such software. <br />B. The parties successively entered into: (1) a First Amendment to that Agreement (A- 2010 -016) on <br />February 10, 2010 to clarify the process for annual renewal of support services and to amend the <br />calculation by which the Support Service Program cost will be adjusted; and (2) a Second <br />Amendment to that Agreement (A- 2013 -003) on February 13, 2013 to amend said Agreement to <br />extend the Terms by one -year with the option of two additional one -year renewals. <br />WHEREFORE, in consideration of the covenants contained in said Agreement, and subject to all the <br />terms and conditions of said Agreement, except those amended in the afore - mentioned First and <br />Second Amendments to said Agreement, the parties agree as follows: <br />1. The parties hereto now desire to amend said Agreement to extend the Tenn by three (3) years <br />beginning with the 2016 calendar year with the option(s) to further extend said Agreement for two <br />additional one (1) calendar year period(s) (2019 and 2020), exercisable by the City Manager and <br />City Attorney upon a written request executed by the City Manager, subject to non- substantive <br />changes approved by the City Manager and City Attorney. <br />2. The parties hereto now desire to amend said Agreement to upgrade the enQuesta Customer Service <br />Information Service and Utility Billing Software application (version 3E) as described in Exhibit 1 <br />of said Agreement ( "enQuesta ") to version 4.5 as described in S &S'enQuesta Upgrade Statement of <br />Work, dated February 16, 2016, which is herein incorporated by reference as Exhibit A. <br />3. City agrees to pay, and Consultant agrees to accept as total payment for its services, the rates and <br />charges identified in Exhibit A in accordance with the Payment Schedule as set forth in Appendix F. <br />The total sutra to be expended thereon under this Agreement shall not exceed $225,500.00 for the <br />enQuosta version 4.5 upgrade. In addition thereto, the City agrees to pay and the Consultant agrees <br />to accept the enQuesta software maintenance ;payment schedule as set forth below: <br />Base Contract Period (2016 & 2017 & 2018) <br />Basic Software System + Upgrade Maintenance <br />FY 2015 -16 - $137,236 +$ 0 $137,236 <br />FY 2016 -17 - $142,725 + $ 15,000 = $157,725 <br />FY 2017 -14 - $148,434 + $ 13,000 $161,434 <br />Total = $456,395 <br />Optional Contract Period (2019 & 2020) <br />Basic Software System + Upgrade Maintenance <br />FY 2018 -19 - $154,372 + $ 13,520 = $167,892 <br />FY 2019 -20 - $160,547 + $ 14,061 = $174,608 <br />Total —$342,500 <br />- . <br />