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Guest House RFP# 15-129 4. PROJECT MANAGEMENT PLAN <br />44 | Page  <br />Housing Stabilization Case Managers the opportunity to intervene on the tenant’s behalf <br />to prevent eviction and preserve tenancy. Weekly site staff meetings also allow both <br />supportive services and property management staff designated time to discuss and <br />strategize about non-private (in compliance with HIPAA laws) behavioral concerns that <br />might impact the apartment community. In instances where circumstances may lead to <br />eviction, a reasonable accommodation may be requested of property management in <br />order to assist the tenant in preserving his/her tenancy. Lastly, where evictions are <br />inevitable, the services staff can and will assist the tenant to relinquish their unit, and <br />relocate alternative housing as a last effort to avoid a formal eviction process. <br /> <br />2. Eviction Policies <br />Residents that have violated their lease or other regulations will be given written warnings <br />of the violations. Should the violation continue, Solari would inform the Owner that <br />they intend to initiate eviction procedures. <br /> <br />Evictions for nonpayment of rent are described in Section II.C (2) above. Eviction for <br />nuisance shall be undertaken when there is documentable evidence (correspondence, <br />witnesses of illegal activities, police actions, lease violations, etc.) available that the <br />Agent and the attorney may determine to be winnable in court. Court actions <br />typically require six to ten weeks for a decision. Fully contested evictions can take <br />longer, and uncontested evictions, depending upon the workload of the court at the time, <br />may take slightly less time. <br /> <br />No rent will be collected during any eviction for non-payment actions. If a resident who <br />is in the process of being evicted for nonpayment of rent desires to pay the rent in full, <br />then Solari’s Property Manager shall confer with Solari management to determine <br />whether rent will be accepted. If rent is accepted, the resident will be required to pay <br />with money order or a cashier's check only. If it is determined that the resident is <br />chronically late or has a serious nonpayment problem, then Solari has the option of <br />foregoing the rent and continuing with the eviction if the deadline specified in the <br />Pay Rent or Quit notice has already elapsed. <br /> <br />3. Processing Resident Complaints <br />There are occasions when problems may arise and it is very important that these <br />problems are discussed immediately and resolved before they have a chance to <br />become serious. A problem should first be taken to Solari’s Property Manager and <br />3-57