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Administrative Plan 4/1/16 Page 2-10 <br />When a participant family’s assistance is terminated, the notice of termination must inform them <br />of SAHA’s informal hearing process and their right to request a hearing and reasonable <br />accommodation. <br />When reviewing reasonable accommodation requests, SAHA must consider whether any <br />mitigating circumstances can be verified to explain and overcome the problem that led to <br />SAHA’s decision to deny or terminate assistance. If a reasonable accommodation will allow the <br />family to meet the requirements, SAHA must make the accommodation. <br />3-66