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25B - AGMTS - CINCO DE MAYO
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25B - AGMTS - CINCO DE MAYO
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Last modified
3/31/2016 4:12:57 PM
Creation date
3/31/2016 2:55:08 PM
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Template:
City Clerk
Doc Type
Agenda Packet
Agency
Parks, Recreation, & Community Services
Item #
25B
Date
4/5/2016
Destruction Year
2021
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EXHIBIT B <br />FJ <br />REAL TIME REPORTING & GPS TRACKING / R ID MONITORING <br />Insure Protective Security is committed to using the most up to date technology to better <br />serve our clients. At IPS we use a custom real -time information gathering and incident <br />Reporting /Monitoring System Software that allows us to monitor and respond to real - <br />time issues, tasks, and incidents. We have essentially gone paperless. This means our <br />clients enjoy the benefits of receiving reports and updates about their establishment in a <br />fast and easy way in real timel <br />REAL- I IME REPORTING <br />We provide our clients with the following reports: Daily Activity Reports, Incident <br />Reports, and Field Inspection Reports. Each of these reports is sent to you in real -time <br />via email using our Reporting /Monitoring System Software that is integrated with our <br />network and with smart phones which enhance these features with supporting audio, <br />Video, and photos. <br />Daily Activity Report: This report is taken by the on -site security officer and shows the <br />activity occurring at your establishment throughout each shift and has a focus on <br />proactive site management. Proactive site management includes for example, making <br />recommendations on maintenance related issues such as a burned out light, which may <br />generate an email to the maintenance staff. <br />Incident Report: Different incidents trigger the on -site officer to write an incident report <br />after all of the facts and information is collected. This information potentially becomes <br />very helpful in legal disputes and usually is the difference between winning and losing a <br />court case. The information collected in this report details the WHO, WHAT, WHERE, <br />WHY, WHEN, and HOW of the incident. When needed the report also includes audio, <br />video, or photos. <br />Field Inspection Report: This report is taken by the Field Supervisor who makes <br />unannounced visits and conducts an inspection report of both the on -site officer and the <br />site. The inspection report ensures that the on -site officer is in proper uniform, has the <br />proper equipment, is well groomed, is aware of the standard operating procedures for <br />your establishment, etc. A photo is also taken of the on -site officer and is included in the <br />report. <br />T:888- 37.5 - 337.x) www.insureprotective,com <br />8:888- 778 -4463 sureprotcrtivesom <br />25B -44 <br />
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