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[UUNET A WorldCom Company UUNET Technologies, Inc. +1 800 258-9689 (voice) 22001 Loudoun County Parkway +1 703 886-5999 (voice) Ashburn, VA 20147 +1 703 886-0650 (fax) http://www.uu,net govt@uu.net UUNET is a registered trademark of UUNET Technologies, Inc., and the UUNET logo design is a trademark, All other trademarks acknowledged. UUDIRECTSM SERVICE AGREEMENT- GOVERNMENT PROMOTION This promotion is available to federal, state &local government entities, pubic universities, and other qualified educational institutions that order service '... '.. before September 30, 2001. UUNET's Internet services qualify as "commercial items" under the Federal Acquisition Regulation ("FAR") and this '.. '.. promotion is extended solely on that basis. Terms and conditions contained in any Customer purchase order or similar documentation that are in addition or contrary to FAR 52.212-4 (MAY1999)and the commercial terms herein shall not apply. Upon written request faxed to (703) 886-5807, UUNET will provide Customer with a copy of its Federal Commercial Items Representations and Certifications (FAR 52.212-3 (OCT 1999)). Prices above are for service in the contiguous United States and do not include any telco line charges, equipment costs,6 or network applications fees.? Payment if Purchase Order is required, return PO with this form and provide PO#: Billing Preference ❑ Bill my existing UUNET account number: O Bill to a new account number Please sign this Agreement on the reverse. I While Custorner can resell Internet connectivity, Customer cannot resell the service in its entirety to another person or entity without the express prior written consent of UUNET. If Customer resells Internet connectivity to end users, Customer is responsible for: (1) providing the first point of contact for end user support inquiries; (11) providing software fulfillment to end users; (iii) running its own primary and secondary domain name service ("DNS") for and users; (iv) registering end users' domain names; (v) using BGP routing to the UUNET Network, if requested by UUNET; (vi) collecting route additions and changes, and providing them to UUNET; and (vii) registering with the appropriate agency all Ile addresses provided by UUNET to Customer that are allocated to end users. 2 To ensure proper installation, UUNET will order all telco lines. A $500 surcharge applies to Customer -ordered lines. Installation may be scheduled between the hours of 8AM and 7PM ET Monday through Friday (excluding holidays). If Customer requires installation outside of these hours, UUNET will charge an additional $500 fee. a When Customer completes 12 consecutive months of service, Customer shall be entitled to request in writing the Year 2 pricing. When Customer completes 24 consecutive months of service, Customer shall be entitled to request in writing the Year 3 pricing. ° Shadow service is available only if Customer orders primary (JUdirect service from UUNET. The Term of Shadow service will be the same as the Term of Customers primary connection. Shadow service requires that the Shadow connection not exceed a 16 Kbps (T1) or 500 Kbps (T3) sustained use love[ (95th percentile traffic sampling rate) while the primary connection is available. If the 16 Kbies1500 Kbps sustained use level is exceeded at any time while the primary connection Is available, UUNET will bill Customer an excess usage charge of UUNET's Promotional Monthly Fee for Full T1/Full T3 service. Customer will be billed at these rates until the sustained use of the Shadow connection in a month decreases below 16 Kbps/500 Kbps. If the primary connection is unavailable (as defined in the SLA set forth at www.uu.net/terms), sustained use of the Shadow connection in excess of 16 Kbps/500 Kbps will not be subject to excess usage charges. s Customer must provide 60 days' prior written notice to UUNET before downgrading service to a lower tier. s UUNET is acting only as a reseller with respect to the hardware and software offered under this Agreement ("Equipment"), which was manufactured by a third party ("Manufacturer'). UUNET will provide first -level support for Equipment, but will not repair or replace Equipment. Customer's use of the Equipment is subject to the terms and conditions of the Manufacturer's end user agreement. Should Customer purchase Equipment from UUNET, UUNET will ship the current UUNET -tested version of the Equipment to the Customer. Descriptions of the domain name, mail, news services, and other network applications available In connection with this service, and the pricing and additional terms applicable to these services, are set forth in the Network Applications Fee Schedule available at www.uu.netnerms. UUNET reserves the right to change the Network Applications Fee Schedule from time to time, effective upon posting of the changes to that URL or other notice to Customer. UUOIRECT GOVERNMENT PROMO -IM/00 Standard Promotional Start-up Start-up Standard Promotional Monthly Fees Service4 Charge Char 02 Monthly Fee Year 7 Year 2 Year 3 D 56 Kbps Leased Line $_%6 $ 300 $-595 $ 320 $ 275 $ 200 >Full T1 (1.5 Mbps port) $--2400 $ 1,000 $1,,795 $ 1,050 $)( 905 $ 660 ❑Diverse T"" $--5,909 $ 2,000 $--3,500 $ 2,150 $ 1,825 $ 1,325 ❑Double Tam .4 $--6:990 $ 2,000 $---3,599 $ 2,150 $ 1,825 $ 1,325 O Shadow Tl $--3,009 $ 1,000 $---359 $ 300 $ 275 $ 250 ❑ T3 nereds O 3 Mops port $-6,090 $ 2,500 $---6,900 $ 4,675 $ 3,950 $ 3,625 ❑ 6 Mops port $--G,099 $ 2,500 $--8;999 $ 6,225 $ 5,275 $ 4,825 ❑ 9 Mops port $--0;090 $ 2,500 $- 49,009 $ 7,800 $ 6,575 $ 6,025 0 12 Mbps port $-6800 $ 2,500 $-12,000 $ 9,350 $ 7,900 $ 7,250 O 15 Mbps port $--6;000 $ 2,500 $-14009 $ 10,900 $ 9,200 $ 8,450 ❑ 18 Mbps port $--6,000 $ 2,500 $-X7;900 $ 13,225 $ 11,175 $ 10,250 Ll 21 Mbps port $----6,000 $ 2,500 $ 1&000 $ 14,775 $ 12,475 $ 11,450 ❑ 24 Mbps port $--61000 $ 2,500 $--2.2,000 $ 17,125 $ 14,450 $ 13,250 ❑ 27 Mbps port $---6,090 $ 2,500 $--26800 $ 20,225 $ 17,075 $ 15,675 U 30 Mbps port $--6,000 $ 2,500 $-49,009 $ 22,575 $ 19,050 $ 17,475 ❑ Full T3 (45 Mbps port) $-6;000 $ 2,500 $--25;900 $ 27,225 $ 22,975 $ 21,075 ❑ Shadow T34 $--5;090 $ 2,000 $--41900 $ 2,400 $ 2,100 $ 2,000 Prices above are for service in the contiguous United States and do not include any telco line charges, equipment costs,6 or network applications fees.? Payment if Purchase Order is required, return PO with this form and provide PO#: Billing Preference ❑ Bill my existing UUNET account number: O Bill to a new account number Please sign this Agreement on the reverse. I While Custorner can resell Internet connectivity, Customer cannot resell the service in its entirety to another person or entity without the express prior written consent of UUNET. If Customer resells Internet connectivity to end users, Customer is responsible for: (1) providing the first point of contact for end user support inquiries; (11) providing software fulfillment to end users; (iii) running its own primary and secondary domain name service ("DNS") for and users; (iv) registering end users' domain names; (v) using BGP routing to the UUNET Network, if requested by UUNET; (vi) collecting route additions and changes, and providing them to UUNET; and (vii) registering with the appropriate agency all Ile addresses provided by UUNET to Customer that are allocated to end users. 2 To ensure proper installation, UUNET will order all telco lines. A $500 surcharge applies to Customer -ordered lines. Installation may be scheduled between the hours of 8AM and 7PM ET Monday through Friday (excluding holidays). If Customer requires installation outside of these hours, UUNET will charge an additional $500 fee. a When Customer completes 12 consecutive months of service, Customer shall be entitled to request in writing the Year 2 pricing. When Customer completes 24 consecutive months of service, Customer shall be entitled to request in writing the Year 3 pricing. ° Shadow service is available only if Customer orders primary (JUdirect service from UUNET. The Term of Shadow service will be the same as the Term of Customers primary connection. Shadow service requires that the Shadow connection not exceed a 16 Kbps (T1) or 500 Kbps (T3) sustained use love[ (95th percentile traffic sampling rate) while the primary connection is available. If the 16 Kbies1500 Kbps sustained use level is exceeded at any time while the primary connection Is available, UUNET will bill Customer an excess usage charge of UUNET's Promotional Monthly Fee for Full T1/Full T3 service. Customer will be billed at these rates until the sustained use of the Shadow connection in a month decreases below 16 Kbps/500 Kbps. If the primary connection is unavailable (as defined in the SLA set forth at www.uu.net/terms), sustained use of the Shadow connection in excess of 16 Kbps/500 Kbps will not be subject to excess usage charges. s Customer must provide 60 days' prior written notice to UUNET before downgrading service to a lower tier. s UUNET is acting only as a reseller with respect to the hardware and software offered under this Agreement ("Equipment"), which was manufactured by a third party ("Manufacturer'). UUNET will provide first -level support for Equipment, but will not repair or replace Equipment. Customer's use of the Equipment is subject to the terms and conditions of the Manufacturer's end user agreement. Should Customer purchase Equipment from UUNET, UUNET will ship the current UUNET -tested version of the Equipment to the Customer. Descriptions of the domain name, mail, news services, and other network applications available In connection with this service, and the pricing and additional terms applicable to these services, are set forth in the Network Applications Fee Schedule available at www.uu.netnerms. UUNET reserves the right to change the Network Applications Fee Schedule from time to time, effective upon posting of the changes to that URL or other notice to Customer. UUOIRECT GOVERNMENT PROMO -IM/00