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TERMS AND CONDITIONS <br />1. UUNET Technologies, Inc. ("UUNET") exercises no control over, and accepts no responsibility for, the content of the information passing through <br />UUNET's host computers, network hubs and points of presence (the "UUNET Network"). EXCEPT AS EXPRESSLY SET FORTH IN SECTION 7 <br />BELOW, UUNET (a) MAKES NO WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, FOR THE SERVICES AND EQUIPMENT IT IS <br />PROVIDING, AND (b) DISCLAIMS ANY WARRANTY OF TITLE, MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR <br />PURPOSE. Use of any information obtained via the UUNET Network is at Customer's own risk. UUNET specifically denies any responsibility for the <br />accuracy or quality of Information obtained through its services. UUNET shall not be liable for any delay or failure in perforwance due to Force Majeure, <br />which shall include without limitation acts of God, earthquake, labor disputes, changes in law, regulation or government policy, riots, war, fire, epidemics, <br />acts or omissions of vendors or suppliers, equipment failures, transportation difficulties, or other occurrences which are beyond UUNET's reasonable <br />control. <br />2. All use of the UUNET Network and the service must comply with the then-current version of the UUNET Acceptable Use Policy ("Polcy") which is made <br />a part of this Agreement and Is available at the following URL; www.uu.net/usenollcv.html. UUNET reserves the right to amend the Policy from time to <br />time, effective upon posting of the revised Policy at the URL or other notice to Customer. UUNET reserves the right to suspendlhe service or terminate <br />this Agreement effective upon notice for a violation of the Policy. Customer agrees to indemnify and hold harmless UUNET from any losses, damages, <br />costs or expenses resulting from any third party claim or allegation ("Claim") arising out of or relating to use of the service including any Claim which, if <br />true, would constitute a violation of the Policy. <br />3. NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE OR CONSEQUENTIAL DAMAGES THAT RESULT <br />FROM CUSTOMER'S OR CUSTOMER'S USERS' USE OF THE UUNET NETWORK AND THE SERVICE INCLUDING, WITHOUT LIMITATION, ANY <br />SUCH DAMAGES FOR LOSS OF DATA RESULTING FROM DELAYS, NON-DELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS. <br />Notwithstanding anything to the contrary stated in this Agreement, Customer's sole remedies for any claims relating to this service or the UUNET <br />Network are set forth in Section 7 below. <br />4. Connectivity is provided to Customer's organization only. Resale to or use by another organization is prohibited. Networks assigned from a UUNET net- <br />block are non -portable. Network space allocated by UUNET must be returned to UUNET in the event Customer discontinues service. UUNET may <br />suspend the service or terminate this Agreement effective upon notice for a violation of the terms of this Section. <br />5. Payment is due 30 days after date of invoice. Accounts are in default if payment Is not received within 30 days after date of hvoice. If payment is <br />returned to UUNET unpaid Customer is immediately in default and subject to a returned check charge of $25 from UUNET. Accountsunpaid 60 days <br />after date of invoice may have service interrupted or terminated. Such interruption does not relieve Customer of the obligationto pay the Monthly Fee. <br />Only a written request to terminate Customer's service relieves Customer of the obligation to pay the Monthly Fee. Accounts indefault are subject to an <br />interest charge on the outstanding balance of the lesser of 1.5% per month or the maximum rate permitted by law. Customer agree; to pay UUNET its <br />reasonable expenses, including attorney and collection agency fees, incurred in enforcing its rights under these Terms and Conditions. Prices are <br />exclusive of any taxes which may be levied or assessed upon the Equipment or services provided hereunder. Any such taxes shall be paid by <br />Customer. If Customer is exempt from otherwise applicable taxes, Customer must submit its tax identification number and exemptbn certificate at the <br />same time it submits this Agreement. <br />6. Billing for UUNET service will commence when a UUNET hub and a functioning telephone circuit are prepared to route IF packets to Customer's site. <br />The Start-up Charge is Invoiced upon acceptance of this Agreement by UUNET. Charges for Equipment shall be invoiced upon shipment. Service is <br />invoiced monthly in advance, and may be canceled only by 30 days' advance written notice; provided that Customer shall pay an additional one (1) <br />month telco line charge. In the event of early cancellation of a Term Commitment, Customer will be required to pay 75% of UUNETS standard Monthly <br />Fee for each month remaining in the Term Commitment. UUNET reserves the right to change the rales by notifying Customer 60 daysin advance of the <br />effective date of the change. <br />7. The Service Level Agreement ("SLA") for this service, which is made a part of this Agreement, is set forth alwww.uu.netloustomers/sla/terms.html and <br />applies only to customers agreeing to a Term Commitment of at least one year. UUNET reserves the right to amend the SLA from this to time effective <br />upon posting of the revised SLA to the URL or other notice to Customer; provided, that in the event of any amendment resulting In a material reduction <br />of the SLA's service levels or credits, Customer may terminale this Agreement without penalty by providing UUNET written noticeof termination during <br />the 30 days following notice of such amendment. The SLA sets forth Customer's sole remedies for any claim relating to this service or the UUNET <br />Network, including any failure to meet any guarantee set forth in the SLA. UUNET's records and data shall be the basis for all SLA calculations and <br />determinations. Notwithstanding anything to the contrary, the maximum amount of credit in any calendar month under the SLA shal not exceed the <br />Monthly Fee and/or Start-up Charge which, absent the credit, would have been charged for UUNET service that month (collectively the "UUNET <br />Fees"); provided, that the maximum amount of credit for failure to meet the Availability Guarantee shall not exceed the sum of(a) the UUNET Fees, plus <br />(b) the telephone company line charge which, absent the credit, would have been charged for such month. <br />8. Neither party may use the other party's name, trademarks, tradenames or other proprietary identifying symbols without the priorwritlen approval of the <br />other party. Neither party may assign or transfer any of its rights or obligations under this Agreement without the express, prior written consent of the <br />other party; provided, that either party may assign or transfer this Agreement to any affiliate of such party upon advance writen notice to the other party. <br />No failure on the part of either party to exercise, and no delay in exercising, any right or remedy hereunder shall operate as a waiver thereof nor shall <br />any single or partial exercise of any right or remedy hereunder preclude any other or further exercise thereof or the exerciseof any other right or remedy <br />granted hereby or by law. <br />9. The invalidity in whole or in part of any provision of this Agreement shall not void or affect the validity of any other provison of the Agreement. <br />10. UUNET agrees to indemnify, defend, and hold harmless Customerfrom claims of personal injury or damage to tangible personal property resulting from <br />the negligent orwillful misconductof UUNET's employees while on Customer's premises; provided that Customer provides UUNET: (a) prompt notice of <br />any such claims; (b) sole control over the defense and/or settlement of such claims; and (c) all assistance reasonably required for the defense of such <br />claims. <br />11. The validity, interpretation, and performance of this Agreement shall be controlled by and construed under the Taws of the Stat: of California without <br />application of conflicts of laws principles. <br />Renewal —10/19/99 "THE INTERNEr AT WORK" Carr of SANTA ANA T1 11/2/98 <br />