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DocuSign Envelope ID: F9AOAABO-67E7-4COB-B551-F8C7CDF4F2C8 <br />OPENGOV, INC. SOFTWARE AGREEMENT <br />UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY, OR OTHER THEORY: (A) FOR ERROR OR <br />INTERRUPTION OF USE OR FOR LOSS OR INACCURACY OF DATA OR COST OF PROCUREMENT OF <br />SUBSTITUTE GOODS OR SERVICES OR LOSS OF BUSINESS; (B) FOR ANY INDIRECT, EXEMPLARY, <br />PUNITIVE, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES; OR (C) FOR ANY MATTER BEYOND <br />SUCH PARTY'S REASONABLE CONTROL, EVEN IF SUCH PARTY HAS BEEN ADVISED OF THE POSSIBILITY <br />OF SUCH LOSS OR DAMAGE. IN NO EVENT SHALL EITHER PARTY'S AGGREGATE, CUMULATIVE <br />LIABILITY FOR ANY CLAIMS ARISING OUT OF OR IN ANY WAY RELATED TO THIS AGREEMENT EXCEED <br />THE FEES PAID BY CUSTOMER TO OPENGOV (OR, IN THE CASE OF CUSTOMER, PAYABLE) FOR THE <br />SOFTWARE SERVICES UNDER THIS AGREEMENT IN THE 12 MONTHS PRIOR TO THE ACT THAT GAVE RISE <br />TO THE LIABILITY. <br />10. MISCELLANEOUS. Capitalized terms not otherwise defined in these Terms and Conditions have the meaning <br />set forth in the applicable Software Agreement. Neither party shall be held responsible or liable for any losses arising <br />out of any delay or failure in performance of any part of this Agreement, other than payment obligations, due to any <br />act of god, act of governmental authority, or due to war, riot, labor difficulty, failure of performance by any third party <br />service, utilities, or equipment provider, or any other cause beyond the reasonable control of the party delayed or <br />prevented from performing. OpenGov shall have the right to use and display Customer's logos and trade names for <br />marketing and promotional purposes in connection with OpenGov's website and marketing materials, subject to <br />Customer's trademark usage guidelines (as provided to OpenGov). If any provision of this Agreement is found to be <br />unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that this <br />Agreement will otherwise remain in full force and effect and enforceable. This Agreement is not assignable or <br />transferable by either party without the other party's prior written consent, provided however that either party may <br />assign this Agreement to a successor to all or substantially all of its business or assets. This Agreement (including <br />the Software Agreement) is the complete and exclusive statement of the mutual understanding of the parties and <br />supersedes and cancels all previous written and oral agreements, communications, and other understandings <br />relating to the subject matter of this Agreement, and that all waivers and modifications must be in a writing signed by <br />both parties. No agency, partnership, joint venture, or employment is created as a result of this Agreement and <br />neither party has any authority of any kind to bind the other party in any respect. In any action or proceeding to <br />enforce rights under this Agreement, the prevailing party will be entitled to recover costs and attorneys' fees. All <br />notices under this Agreement will be in writing and will be deemed to have been duly given when received, if <br />personally delivered; when receipt is electronically confirmed, if transmitted by facsimile or e-mail; the day after it is <br />sent, if sent for next day delivery by recognized overnight delivery service; and upon receipt, if sent by certified or <br />registered mail, return receipt requested. This Agreement shall be governed by the laws of the State of California <br />without regard to its conflict of laws provisions <br />