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••. <br />ME <br />OPC staff is available to assist the permanently displaced households and businesses with <br />questions or concerns about relocation and /or assistance in relocating. Relocation staff is <br />located at 1 Jenner, Suite zoo, Irvine, CA 92618, with office hours from 8:0o a.m. to 5:00 p.m., <br />and can be contacted at (949)951-5263. A comprehensive relocation program, with technical <br />and advisory assistance, would be provided to assist all persons being displaced as a <br />consequence of the Project. Personal contact would be maintained with all individuals until the <br />relocation process has been completed. <br />As discussed previously, OPC has been retained by the City to assist in the administration of its <br />relocation program. OPC will work closely with City staff. City staff would provide final <br />approvals, or otherwise, of all OPC recommendations. Every reasonable effort would be made <br />to ensure that the relocation of residents and businesses occurs with a minimum of delay and <br />hardship. <br />The following services will be provided: <br />1. The remaining interviews with residents and businesses located in the Project area will <br />be completed to gather information appropriate to the determination of needs and <br />preferences regarding replacement of existing facilities; <br />2. A printed Informational Brochure (Exhibits F and G) will be provided in English or the <br />displacee's language if subsequently be deemed necessary. Signed acknowledgements <br />will be obtained to verify receipt of this material; <br />3. A database will be maintained of available residential units for sale and commercial space <br />and distribute replacement site referrals for the duration of the Project; <br />4. Assistance will be offered to displacees in connection with arrangements for the <br />purchase of real property, if applicable, obtaining required business permits or licenses, <br />the filing of claim forms to request relocation benefits from the City and to obtain <br />services from other public agencies; <br />5. Special assistance in the form of referrals to governmental and non - governmental <br />agencies will be made, if requested; <br />6. Eligible displacees will be assisted with the preparation and submission of relocation <br />assistance claims; <br />7. Benefit determinations and payments will be made in accordance with applicable law <br />and City policy; <br />8. Assure that displacees are not required to move without a minimum of 90 days written <br />notice to vacate; <br />9. All persons subject to displacement will be informed of City policies with regard to <br />eviction and property management; <br />15 <br />55A -27 <br />