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CBRE I PROPOSAL TO THE CITY OF SANTA ANA FOR COMMERCIAL BROKERAGE SERVICES d. Understanding the Need UNDERSTANDING THE CITY's GOALS a NEEDS CBRE leads the industry in public sector experience, providing services to more than 100 state and local governments across the country through CBRE's Public Institutions and Education Solutions ( "PIES ") practice. PIES enhances CBRE's ability to share best practices from other states, counties and cities, and can advise on the effect of current market conditions — Including state and municipal budget shortfalls- -and their influence on real estate decisions. As demonstrated in the previous section, our CBRE team has extensive experience supporting public sector entities like the City in the disposition of core and surplus real estate assets, including land parcels and the full range of commercial properties. Our team's meticulous, transparent process has been refined over the past 15+ years in partnership with our public sector clients to ensure we best meet their unique goals and needs. We understand the City has expressed the following key objectives for this assignment — optimizing sale value, minimizing costs, accelerating the process and ensuring quality performance for a diverse, surplus portfolio, We have achieved these same goals for other public and private sector clients as well. We will employ our proven process and tailor the disposition strategy to the needs of each specific requirement and the realities and trends of each market and target buyer pool. In response to Question F (Schedule), we have included a timeline that outlines the steps necessary for the successful completion of each disposition assignment and the implementation of the Scope of Work outlined under Task 1: "Real Property Analysis, Transactions & Financial Analysis" for Al: "Commercial Brokerage Services ". It is important to note that CBRE also has all services and resources required to effectively implement the Scope of Work described under Task 2: "Asset Management ". We respectfully request the opportunity to discuss the City's portfolio goals and vision further prior to assigning the best Asset Services team members and establishing the optimal approach for this potential scope of work. CBRE's experience with a broad array of property management challenges and opportunities has enabled the firm to build the industry's preeminent Asset Services platform. Our focus on value -add service delivery, high -touch tenant relations and communication, streamlined efficiencies and cost savings, accurate and timely reporting, and scrupulous maintenance have enhanced the performance level of our clients' valued assets worldwide. If the City elects to move forward with the Task 2 scope of work, we will leverage CBRE's Asset Management expertise, platform and tools to tailor a service delivery program that allows for individual property and overall portfolio goals to be achieved. We look forward to discussing this further with the City r 25G -27