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FIRST AMENDED AGREEMENT THIS FIRST AMENDED AGREEMENT, dated as of this 7th day of June 2016, by and between InfoSend, Inc., a California corporation (hereinafter "Consultant "), and the City of Santa Ana, a charter city and municipal corporation organized and existing under the Constitution and laws of the State of California (hereinafter "City "). RECITALS: A. The parties entered into that certain Agreement A- 2015 -116, dated June 17, 2015, (hereinafter "said Agreement ") by which Consultant having special skill and knowledge in the field of Bill Print - Processing, Printing and Mailing (PPM) services as well as Electronic Bill Presentment and Payment (EBPP) services agreed to perform such services for the City. B. The parties desire to amend the Scope of Services and Compensation clauses of said Agreement. WHEREFORE, in consideration of the covenants contained in said Agreement, and subject to all the terms and conditions of said Agreement, the parties agree as follows: 1. SCOPE OF SERVICES: The parties hereto now desire to amend Section 1, subsection (a) of said Agreement - Processing, Printing and Mailing (PPM) Services by adding an additional fourth enumerated list item expanding the scope of Consultant's PPM services as follows: (4) Proactive Rental Enforcement Program (PREP) notices, account billings, balance owing, penalty and/or collection notices, associated form correspondence, and other notices and advisories. For all enumerated City operations or functions for which PPM service is authorized hereunder the City shall have the option to elect multi -color printing using virgin stock paper at the same net production cost as black plus single color printing using recycled paper stock. The parties hereto now desire to amend Section 1, subsection (b) (i) of said Agreement - Basic Electronic Bill Presentment and Payment (EBPP) Services to provide the City the right to bifurcate said Agreement and terminate Basic EBPP services for Municipal Utility Services Billing. During the Term of this Agreement and any extension hereto, but beginning not sooner than November 1, 2016, City may upon ninety (90) days prior written notice to Consultant by the City's Executive Director of Finance and Management Services, terminate Basic EBPP services for Municipal Utility Services billing. Whereupon City shall have the right to continue Consultant's Basic EBPP services for Municipal Utility Services Billing on a month -to -month basis and terminate the Basic EBPP portion of the Agreement in connection with Municipal Utility Services Billing, with no termination penalty or fees by providing fifteen (15) days written notice of its intent to terminate said Basic EBPP portion of the Agreement. EXHIBIT 1 2513-5