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Kapsch TrafficCom USA, Inc. ka/7S/'+/7 <br />City of Santa Ana <br />Jan 12, 2016 <br />Page 4 of 5 <br />Resident Maintenance and Service Personnel <br />a) One resident Kapsch Service Engineer will be assigned on a full-time basis to <br />perform preventative and corrective maintenance on-site during normal working <br />hours based upon an 8-hour/day, 40-hour/week schedule. The starting time of daily <br />shifts will be in accordance with normal Client maintenance personnel. <br />Accepted: $ Not included <br />One resident Kapsch Service Engineer will also be available for on-call telephone consulting <br />and troubleshooting services, outside the normal work schedule defined above. All services <br />provided upon an on-call basis will be billed per Kapsch's published Professional and Support <br />Services rates. <br />Accepted: Time & Material Not Included <br />a) The fixed price amount(s) quoted above are due upon acceptance of the Contract <br />and will be invoiced in full based upon Net 30 payment terms. <br />b) An authorized purchase order for the total amount of all fixed price option(s) selected <br />is required prior to any services being rendered. <br />c) The duration of the Contract will be 36 months from January 1, 2016. The Contract <br />can be renegotiated and renewed on a yearly basis thereafter. <br />Contract Acceptance <br />Kapsch, Inc. <br />authorized signature <br />title <br />date <br />Client <br />authorized signature <br />title <br />date <br />Kapsch TraffnCom USA, Inc. 14256 Hacienda Drive, Salle 1001 Pleasanton. CA 94588 Phone. (925) 225-16001 Fax: (925) 225-16101 w kapsch.com <br />