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EXHIBIT A <br />SCOPE OF SERVICES <br />HEALTH BENEFITS BROKERAGE AND CONSULTING SERVICES <br />DESCRIPTION AND SCOPE OF WORK <br />Consultant shall provide Health Benefits Brokerage and Consulting Services and be a Broker of Record <br />for the City's employee insurance benefits. The City is particularly interested in Consultant to offer <br />creative, innovative approaches, with a proven track record, that allows the City to maintain quality <br />benefit programs and contain or reduce costs. <br />Consultant will perform a full range of benefit program services related to the acquisition, <br />implementation, maintenance, communication and improvement of the City's employee insurance <br />benefits. Consultant shall provide services for some or all of the group employee insurance benefits. <br />Consultant shall provide services, including, but not limited to, the following: <br />A. Procure group insurance coverage for Group Vision, Life, Accidental Death & Dismemberment, <br />Long Term Disability Insurance, Employee Assistance Program (EAP), Retiree Billing, and Section <br />125 Flexible Spending Accounts (FSA); <br />B. Representation in all negotiations with insurance providers on issues related to premiums, <br />services, benefit level, plan design, special terms and conditions; <br />C. Provide all renewal rates for the upcoming calendar year by July 151; <br />D. Analyze existing coverage and identify or develop cost - saving alternative benefit strategies and <br />plans; <br />E. Assist in the development of long -range goals and strategies, including making recommendations <br />and projections of potential savings; <br />F. Provide quarterly claims experience reports; <br />G Assist the City in monitoring and analyzing experience trends and providing timely alerts on <br />changing patterns and appropriate recommendations; <br />H. Provide information and recommendations regarding employee benefit issues, trends, existing, <br />proposed and new State and /or Federal legislation (i.e. COBRA, HIPAA, ACA, IRS Rules and <br />regulations); <br />I. Upon request, provide, maintain and update comparison reports of other public and /or private <br />companies' benefit plan offerings and costs to determine their competitiveness with the City's <br />programs. <br />Upon request, provide access to published benefit- related survey information; <br />K. Be available to provide consultation on plan interpretation, explanation of plans and problem <br />resolution; <br />L. Be available to provide assistance to staff, employees and retirees with issues involving billing, <br />claims, eligibility, problems, disputes, interpretation of contracts and services, changes and general <br />troubleshooting; <br />M. Be available to attend meetings with City staff, employees and /or retirees to facilitate and assist in <br />the management of the City's employee benefit plans; <br />25M -12 <br />