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GENERAL FUND <br />PLANNING & BUILDING AGENCYPROGRAM <br />Community Preservation01116540 <br />Statement of Purpose <br />To improve the integrity of our neighborhoods through personalized neighborhood contact, education in code <br />requirements, quality inspections, responsive and dedicated personnel, and innovative processes. <br />Community Preservation provides professional inspections throughout the City, responds to complaints concerning <br />substandard living conditions, maintenance and use of existing properties, and issues citations for violations of the Santa <br />Ana Municipal Code. This section continues to be an active partner with the Police Department in their fight against <br />crime, Public Works Agency and their graffiti removal efforts, and with the residents of Santa Ana through <br />increasing interaction with the neighborhood associations. <br />Accomplishments in FY 2015-2016 <br />-Implemented receivership/abatement program to eliminate Dangerous and Abandoned buildings. <br />-Improved response time for residential enforcement inspections. <br />-Partnered with SAPD to implement volunteer program to proactively enforce property maintenance complaints. <br />-Continued to collaborate with CityAttorney's Officeand SAPD on addressing illegal medical marijuana dispensaries. <br />-Modified enforcement efforts regarding new landscape maintenance guidelines and state-wide water conservation <br />efforts. <br />Action Plan for FY 2016-2017 <br />-Broaden Dangerous and Abandoned Building Program to eliminate blight and dangerous structures. <br />-Increase usage of receivership enforcement tool to address continuing non-compliant properties. <br />-Focus on reaching a 72-hour response time for complaints. <br />-Increase education efforts with neighborhood leaders and commercial organizations related to code enforcement <br />efforts. <br />-Coordinate enforcement efforts to proactively patrol arterials regarding illegal/unpermitted signage citywide. <br />-Update shopping cart containment process to adequately reflect changes in store re-locations and closures <br />-Continue to partner with otheragencies in implementation and enforcement efforts related to measure BB. <br />ActualActualEstimatedObjective <br />PERFORMANCE MEASURES <br />FY 13-14FY 14-15FY 15-16FY 16-17 <br />Service Levels <br />Number of Notices of Violations issued355355288295 <br />Number of citations issued3,2913,2913,8244,050 <br />Number of complaints recorded (citizen)7,1247,1247,1897,655 <br />Number of observed complaints (inspectors)2,5652,5653,7133,950 <br />Number of violations recorded9,6899,68910,90211,605 <br />Number of inspections conducted 9,2389,23810,53210,755 <br /> <br />2-119 <br /> <br />