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GENERAL FUND PARKS, RECREATION & COMMUNITY SERVICESPROGRAM Library Adult Services 01111150 Statement of Purpose To provide a variety of timely materials, quality information and services that are useful and promote learning and enjoyment for adults in Santa Ana's ethnically diverse population. Adult Services serves patrons from high-school age through adulthood. They are assisted in choosing books, audiovisual and electronic materials, and in the use of library resources and services. This section evaluates library materials for purchase and for removal from the adult collections in accord with the collection development plan. Adult Services develops and implements programs to assist limited English speaking adults on improving their personal and working lives. Accomplishments in FY 2015-2016 * Implemented an advanced series of bilingual computer classes for adults, while continuing to provide our 3 regular basic series. Developed and facilitated culturally significant film screenings for the community. Continued to provide library tours/information literacy sessions for limited English-speaking adults. Sought partnerships with other community agencies to promote library resources, program sand services, and to enhance information literacy in the community. Continued to host art and cultural exhibits. Continued to conduct the adult summer reading program. Action Plan for FY 2016-17 * Continue to host screenings of book-to-film movies/television programs to promote reading in adults and teens and continue to develop programs featuring local authors. Continue to offer a variety of bilingual computer classes and the Summer Reading Program for adults. Continue to seek outreach opportunities to increase community awareness of library programs and resources. Continue to develop partnerships with community organizations to increase the scope and effectiveness of library programs and services and continue to promote a healthy community through health and wellness education. ActualActualEstimatedObjective PERFORMANCE MEASURES FY 13-14FY 14-15FY 15-16FY 16-17 Service Levels Materials Loaned64,39650,82755,82557,499 Materials Read in Library59,82454,28128,57057,139 Materials Added 6,0455,9546,7987,001 Information requests32,12022,38437,50838,633 Items deleted5,3506,2503,0193,109 Class/Tours Visits and Attendance19/244005/150 Passport Applications Processed (new stat)385410920 New Library Cards Issued 5,0563,9324,2444,371 Computer Workshops / Attendance90/70674/1011120/1,800123/1854 Programs23/7848/75035/48636/500 Efficiency Cost per item loaned in Adult Services 0 0 Effectiveness Percent of adults holding library cards 0.340.65 2-35