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GENERAL FUND POLICE DEPARTMENTPROGRAM Field Operations01114420 Statement of Purpose To provide effective police services to the community using a community-oriented policing approach Accomplishments in FY 2014-15 and FY 2015-16 *Continued extensive support and implementation of Patrol Beat System *Successfully utilized social media to enhance community outreach efforts *Facilitated enhanced partnerships with City and County resources to address issues in the Civic Center area *Assisted over 175 clients through the Homeless Evaluation Assessment Response Team (HEART) *Engaged over 4,000 students each school year to reduce gang activity through Gang Reduction Intervention Partnership (GRIP) in partnership with the District Attorney and Santa Ana Unified School District Action Plan for FY 2016-17 Ϋ Assessment and adjustment of Geographic Policing model (Patrol Beat Plan) to reduce overtime costs *Complete all community engagement programs as detailed in the Community Policing Calendar *Continue partnership with Code Enforcement to jointly address quality of life issues *Hire, train and deploy new Police Service Officers to foster enhanced community engagement *Continue use of the community complaint tracking system to ensure accountability *Continue special enforcement programs to address quality of life issues *Continue to focus on reduction of response times to Patrol calls for service ActualActualEstimatedObjective PERFORMANCE MEASURES FY 13-14FY 14-15FY 15-16FY 16-17 Service Level #of calls for service87,53996,286 100,000 N/A #of reported incidents33,64133,690 35,000N/A Effectiveness #of Priority One calls responded to2,6853,1813,400N/A Average Priority Response Time 7.28 min8.20 min9.20 min %of Priority One calls responded 65%61%65% to in under 7 minutes Effectiveness #of criminal cases filed5,8525,8106,000N/A 2 - 75