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Proposal for the City of Santa Ana
<br />JTMorga.n
<br />root cause analysis, develop recovery strategies or action plans and implement solutions that
<br />eliminate existing barriers to consistent, high quality service delivery.
<br />Overall, the combination of Market Feedback, Performance Measurement and Continuous
<br />Improvement provides a holistic and continuous view of the end -to -end client experience. Our
<br />processes and dedicated, expert resources ensure a focus on excellence in approach and an
<br />ongoing commitment to deliver the highest quality products, services and solutions in the
<br />marketplace today.
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<br />J.P. Morgan accepts compensation in fees, balances or a combination of file two. There is no
<br />difference in unit prices based on method of compensation
<br />Fee Compensation: Customers can generally earn higher rates on investments than banks
<br />can pay in earnings credit. It a company chooses the fee compensation plan, it manages its
<br />accounts to minimize collected balances and does not use balances to offset any service
<br />charges. The total service charge will be debited from the designated accounts.
<br />Balance Compensation: Customers choose to leave balances in their accounts to offset
<br />service charges. Accounts earn service credits (Earning Credit Allowance), a soft- dollar credit
<br />based on account balances. If the average balances support the activity, then the earnings
<br />credit allowance offsets the service charge. When balances are not sufficient to support
<br />activity, the difference is charged to the customer by direct debit to the account or, in certain
<br />cases, invoice.
<br />The Earnings Credit Rate is the rate used to value your average investable balance. J.P. Morgan
<br />assigns this rate considering prevailing market and competitive rate conditions. The rate is based
<br />on the average of the current month's weekly auctions of the 91 -day Treasury dill rates and
<br />rounded down to the nearest five basis points, less management- determined basis points.
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<br />J.P. Morgan analysis earnings credit is a marri, d rate and is not tied to an index. The Earnings
<br />Credit Rate (EGn) as of March 2010 we 0.600 . Rased on historical rates, our managed rate
<br />fends to be higher than indexed rates. J�.M gan is offering the premium managed earnings
<br />credit rate to the City. This is the highest earnings credit rate available to our clients.
<br />J.P. Morgan account analysis earnings credits are based on the investable balance in each
<br />account in the analysis relationship. The investable balance represents the average daily positive
<br />collected balance less the reserve requirement. Most often the positive collected balance is equal
<br />to the collected balance and the exception is the less common instance when there are negative
<br />collected funds in the account. The Earnings Credit Allowance is calculated as follows:
<br />Avg. Investable Balance x ECR x Actual Days in Cycle / Actual bays in Year
<br />Earnings Credit Allowance
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