20B - AA - AGMT - REDUCE HOMELESSNESS IN CIVIC CENTER

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EXHIBIT A SCOPE OF WORK 1. Objective /Purpose Statement To establish, facilitate and provide leadership to a multi- sector collaborative to reduce homelessness in the Santa Ana Civic Center, so that long -term solutions based on national best practices, federal guidance and local needs are created for homeless neighbors and existing resources are expended effectively. 2. Project Background and Description The City of Santa Ana ("City") has a significant number of chronic homeless individuals that reside in the Santa Ana Civic Center. These individuals typically cycle in and out of a variety of crisis services, including hospital emergency departments and inpatient stays, psychiatric centers, and incarceration. This cycling between services not only has negative impacts on the health and well -being of the individual, but also incurs high costs to the public. In August 2015, a survey found 406 homeless individuals residing at the Civic Center. This project is being introduced as a new approach to reduce homelessness in the Civic Center and reduce taxpayer dollars spent on cyclical crisis services for the homeless. At the Civic Center, there are numerous homeless service providers working simultaneously to reduce homelessness. In addition to these organizations, there are multiple service providers, churches, outside organizations, companies and individuals who provide emergency services at the Civic Center. This agreement will task City Net with coordinating the food donations as well as other services taking place in the Civic Center. They will act as a neutral and independent backbone'organization in order to improve coordination and efficiency in achieving solutions for homeless individuals. This project will: 1) Reduce homelessness In the Civic Center; 2) Coordinate efforts with the faith -based community; and 3) Fill gaps in services being provided to the homeless in the Civic Center. 3. Activities Partner with homeless neighbors to connect with their desired outcomes — including a total quarterly goal of housing 30 homeless neighbors connected to and utilizing the Coordinated Entry System (CES) through existing Street Outreach Teams (SOT) to achieve successful placement and retention of housing. This may include but not be limited to gap services, furnishings, and housing transportation needs, etc.: o Coordinate with existing SOT from CES to identify gaps in SOT coverage and integrate faith -based groups in outreach and services. o Compile all data into Homeless Management Information System (HMIS) and share with HMIS- certified collaborative partners for multi- agency collaborative case management to connect homeless neighbors with appropriate housing. Must comply with HMIS standards and requirements for data entry. o AB 109 re -entry homelessness prevention, diversion and intervention program to leverage skilled outreach and case management resources to this fastest- growing segment of the homeless population. a 20B -12