KEENAN & ASSOCIATES - 2018 - Laserfiche WebLink

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EXHIBIT A SCOPE OF SERVICES HEALTH BENEFITS BROKERAGE AND CONSULTING SERVICES DESCRIPTION AND SCOPE OF WORK Consultant shall provide Health Benefits Brokerage and Consulting Services and be a Broker of Record for the City's employee insurance benefits. The City is particularly interested in Consultant to offer creative, innovative approaches, with a proven track record, that allows the City to maintain quality benefit programs and contain or reduce costs. Consultant will perform a full range of benefit program services related to the acquisition, Implementation, maintenance, communication and Improvement of the City's employee insurance benefits. Consultant shall provide services for some or all of the group employee Insurance benefits. Consultant shall provide services, including, but not limited to, the following: A. Procure group insurance coverage for Group Vision, Life, Accidental Death & Dismemberment, Long Term Dis6bUlty Insurance, Employee Assistance Program (EAP), Retiree Billing, and Section 125 Flexible Spending Accounts (FSA); S; Representation in ail negotiations with insurance providers on issues related to premiums, services, benefit level, plan design, special terms and conditions; C. Provide all renewal rates for the, upcoming calendar year by July 1 "'; D: Analyze existing coverage and identify or develop cost- saving alternative benefit strategies and plans; E. Assist in the development of long -range goals and strategies, including making recommendations and projections of potential savings; F. Provide quarterly claims experience reports; G Assist. the City in monitoring and analyzing experience trends and providing timely alerts on changing patterns and appropriate recommendations; H. ,Provide Information and recommendations regarding employee benefit issues, trends, existing, proposed and new State and /or Federal legislation (i.e. COBRA, HIPAA, ACA, IRS Rules and regulations); I. Upon request, provide, maintain and update comparison reports of other public and /or private companies' benefit plan offerings and costs to determine their competitiveness with the City's programs. J. Upon request, provide access to published benefit- related survey information; K. Be available to provide consultation on plan interpretation, explanation of plans and problem resolution; L. Be available to provide assistance to staff, employees and retirees with issues involving billing, claims, eligibility, problems, disputes, interpretation of contracts and services, changes and general troubleshooting; M. Be available to attend meetings with City staff, employees and /or retirees to facilitate and assist in the management of the City's employee benefit plans;