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� 9 � <br />All li�aigbt charges, dnllvery cbaag < ^. , piulatp airttrg'eq mul set up and <br />network; In,tegratten sorvioc tees rire Itroiudud. to the por aliclt charges. Courier deUvetles tagUi od <br />nmy not be iMl.udad. <br />C3 cac:knowledoes these terns <br />X. 91,19-00-0 — Servipe provider shall assist tho City In concluoting all nmi,uat <br />purvey to CUM end user uuueerns aro addressed and satisinotlor is upheld at the highest loyel, <br />With quorterly account reviews, C3 will be able to addross user ocricerris and keep <br />satisfaction at the highest level <br />f., Review of l3p.Lviocae An minual or ecenlganaual review of So:vice provider will be conducted at <br />the City'e di9crrtion wiJa an initiat rcvlaw alter the first 6 months, <br />C$ ack „nowlecirtes this term <br />M. C3 will provide additional features In the FM Audit software at no additional charge, to Include the <br />following: <br />• Provide detailed end -user analytics and reports that can be exported from the client directly <br />from the FM Audit client portal <br />• Live mapping of City devices adds benefit of seeing torier levels /ser..vice requests on a map <br />instead of a list <br />• Rules based behavioral medication can decrease printing usage <br />Develop a true document management strategy focusing on who what, when, where and <br />now much <br />• Setup and deploy customizable windows and automatically list alternate printers & savings <br />N. C3 will integrate their service request ticketing system with City's IT ticketing system <br />o. C3 will provide the Paper Cut print Management software should the City utilize it at an annual <br />amount not to exceed .$18,000. <br />ii]hEN ✓an+er,tnmo Anq CA 929p5 lel!VIU150V.i vaO Fu5, 17;4idY'17 i7 +, Ora r;Biu,:BndOyisarvJoot C,yRl� <br />25G -20 <br />