25E - AGMT - SECURITY GUARD SRVS

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All security officers will be required to read and verify they understand the Post Orders and at minimum, shall be tested during the on -the -job training period and at minimum annually during site inspections. The Contractor shall ensure hiring, training and administration of motivated and professional employees that meet or exceed both the Contractor's and the City's standards and support continuous performance of contract requirements. • Required guard qualifications: • Fully bilingual (English/Spanish) • Computer literate (basic skills: email, Microsoft Word) • Able to master or have experience in the use of the library's secuuity canicra system • First Aid. CPR, AED certified • Security experience in a position involving extensive public contact. • Demonstrated ability to handle and resolve conflicts in an effective manner • Demonstrated judgment in emergency situations • Good communication skills • Experience working with people with behavioral /mental health issues and /or criminal background • Professional demeanor with staff and. patrons • Physical dexterity; ability to act with urgency in an emergency situation without detaining or striking the offender. The Contractor is responsible for the daily personal appearance of security personnel, The Contractor shall provide seasonal uniforms and weather - appropriate protective clothing necessary to identify staff as security guards. Security officers are prohibited from carrying weapons of any kind, including but not limited to: firearms, nightsticks, martial arts weapons or equipment, batons, or any chemical agent spray or liquid. The Contractor shall agree to remove from the site, whenever required to do so by the City, any contractor employee considered by the City to be unsatisfactory or undesirable, within the limits of any applicable laws. 25E -14