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INC. PROPRIETARY AND CONFIDENTIAL <br />misappropriates the Intellectual Property Rights of any third party, and (ii) to the extent the Software contains any <br />materials subject to third party rights, MMI has obtained any and all necessary clearances, releases, approvals or <br />consents from third parties and make any and all required payments to third parties (including without limitation <br />to unions or guilds) so that Client and its Authorized Users can exercise the rights and licenses authorized under <br />this Agreement. <br />6.2.3. For the Term of this Agreement, the eSOPH System will operate in conformance with any <br />represented specifications and in accordance with this Agreement, including the Service Level Agreement (SLA) <br />attached hereto at Exhibit B. MMI's sole obligation to Client under this warranty is to correct the eSOPH System <br />so it will perform within any represented specifications or refund the related license fee, whole or in part. This <br />warranty is void if any unauthorized modifications are made to the eSOPH System or if the eSOPH System is not <br />used in compliance with the terms of this Agreement; <br />6.2.4. Except for the limited warranty provided in this Agreement, the CSOPH System and any other <br />MMI products and services are provided "As Is" and MMI disclaims all warranties, express or implied, that may <br />arise either by the Parties' agreements or by operation of law, including without limitation any warranty of <br />merchantability or fitness for a particular purpose. MMI does not warrant the operation of the eSOPH System <br />shall be error or "bug" free or that the eSOPH System will meet the requirements or expectations of Client, its <br />Authorized Users or Applicants. <br />6.3. Any breach or failure with respect to the representations and warranties contained in this <br />Agreement will constitute a material breach of this Agreement. <br />7. LIMITATION OF LIABILITY. EXCEPT FOR A BREACH OF CONFIDENTIALITY, SECURITY, <br />OR WARRANTY OR THE NEGLIGENCE OR WILLFUL MISCONDUCT OF EITHER PARTY, IN NO <br />EVENT WILL EITHER PARTY BE LIABLE TO THE OTHER PARTY OR ANY OTHER PERSON FOR ANY <br />INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES, <br />INCLUDING LOSS OF PROFITS, REVENUE, DATA, OR USE, INCURRED BY EITHER PARTY OR ANY <br />OTHER PERSON IN ANY WAY RELATED TO THE AGREEMENT, THE PERFORMANCE OF ANY <br />WORK PURSUANT TO THIS AGREEMENT, OR USE OF ANY SYSTEM, WHETHER IN AN ACTION IN <br />CONTRACT, BREACH OF WARRANTY OR TORT, EVEN IF THE OTHER PARTY OR ANY OTHER <br />PERSON HAS BEEN ADVISED OF, OR COULD HAVE REASONABLY FORESEEN, THE POSSIBILITY <br />OF SUCH DAMAGES. <br />8. Each party is fully responsible for errors, omissions and the negligent acts of its employees, contractors <br />and others acting on its behalf. <br />9. CORRECTIVE ACTIONS. If all or any part of the Software is held, or MMI determines that it could <br />be held, to infringe, wrongfully use or misappropriate any third -party intellectual property right, MMI at no cost <br />to Client: (a) will procure for Client the right to continue using the eSOPH System in accordance with its rights <br />under this Agreement; (b) replace the item with a substantially equivalent item that does not infringe, wrongfully <br />use or misappropriate any third -party intellectual property rights; or (c) modify the item (without material loss of <br />functionality) so that it no longer infringes, wrongfully uses or misappropriates any third -party intellectual <br />property right. If MMI is unable to successfully accomplish any of the actions described above after using its <br />commercially reasonable best efforts to accomplish each of them in a timely manner, then MMI will refund to <br />Client a pro -rated amount of the license fees paid by Client hereunder in connection with the unused portion of its <br />licensed rights to the eSOPH System under this Agreement. <br />10. INSURANCE. <br />10.1. Throughout the Term MMI, at its sole expense, will carry and maintain: (a) Commercial General Liability <br />Insurance in the amount not less than $1,000,000 combined single limit per occurrence, $2,000,000 aggregate; (b) Stop <br />Gap/Employer's Liability Insurance in the amount not less than $ 1,000,000 per incident; (c) Professional Liability Insurance <br />in the amount not less than $1,000,000 per claim and in the aggregate; and (d) "Cyber" Insurance in the amount not less than <br />$1,000,000 combined single limit occurrence, $2,000,000 aggregate. MMI will have Client added to the MMI Insurance <br />policy and issue a certificate to Client at Client's request. If Client has requested to be added to the policy, MMI will provide <br />MASTER SOFTWARE LICENSE & SERVICES AGREEMENT PAGE 8 OF 17 <br />Version: August 27, 2015—Santa Ana PD Only <br />