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EXHIBIT "A" <br />STATEMENT OF WORK <br />FOR SETUP, IMPLEMENTATION AND TRAINING <br />1. PB SystemTm Access Services: <br />PlanetBlds rate for maintaining the PB SystemTM vendor and bid management module Is based <br />upon an unlimited number of monthly transactions (Bids) and up to seven (7) registered users. <br />PB SystemTM Access Services include the following: <br />• System Administration — PlanetBlds will be responsible for system and data back -ups, <br />disaster recovery, system reliability, availability, privacy, and security <br />• Hosting Infrastructure — PlanetBlds will be responsible for hosting PB SyatamTM, <br />maintaining the network, hardware and software infrastructure <br />• Customer Service —'Level 2" customer service is available from 8:00 a.m. to 5:00 p,m, <br />PST, Monday through Friday (see Help Desk definition below) <br />• Account Management — PlanetBids will provide a dedicated Account Manager for post - <br />sales support, PB SystemTM questions. <br />2. PB SystemTM Set -up, Implementation and Training: <br />• PlanetBlds will initially load up to three (3) additional users, for Customer <br />• PlanetBlds will provide up to 2 hours onsite training to all new and current PB SystemTM <br />licensed users for the Vendor Management, Bid Management modules and Advanced <br />eBldding add -on module, <br />PB SystemTM set -up, implementation and training consists of the following: <br />A. Initial program definition <br />The PlanetBlds Implementation manager will work with one (1) designated Customer project <br />manager to develop a roadmap for system implementation. The implementation manager will <br />define and present a project management schedule to the Customer project manager. <br />Customer will be required to submit information according with the project management <br />schedule. Upon completion and review of the PB SystemTM by Customer, PlanetBlds will train <br />all assigned users on -site at the Customer's training facility. <br />B. System Implementation and administration <br />PlanetBids will enter and configure Customer requirements into PB System'"' for up to Three (3) <br />additional licensed users for Customer. <br />The following implementation services will be provided <br />a, Seamless Integration to Customer's procurement web page. <br />02000 -2016 PlanetBids, Inc. (818) 992-1771 <br />