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INSURANCE ON FILE <br />WORK MAY PROCEED A-2016-273 <br />U0b .INSURANCEEXPIRES <br />CLERK OF COUNCIL <br />AGREEMENT FOR MANAGED PRINT SERVICES <br />CITY OF SANTA ANA <br />THIS AGREEMENT is made and entered into this 20th day of September, 2016 by and between C3 <br />Technology Services ("Provider"), and, the City of Santa Ana, a charter city and municipal corporation <br />organized and existing under the Constitution and laws of the State of California ("City"). <br />RECITALS <br />A. On June 23, 2016, the City issued Request for Proposal No. 16-076, by which it sought a service <br />provider to furnish maintenance and repair services for the City's multi -function printer and copier <br />units. <br />B. Provider submitted a responsive proposal that was selected by the City. Provider represents that <br />it is able and willing to provide the services described in the scope of services that was included <br />in RFP No. 16-076, <br />C. In undertaking the performance of this Agreement, Provider represents that it is knowledgeable in <br />its field and that any services performed by Provider under this Agreement will be perfonned in <br />compliance with such standards as may reasonably be expected from a professional firm in the <br />field, <br />NOW THEREFORE, in consideration of the mutual and respective promises, and subject to the terms <br />and conditions hereinafter set forth, the parties agree as follows: <br />SCOPE OF SERVICES <br />Provider shall furnish managed print services on a cost -per -click basis for all the City's multi- <br />function printer and copier units. These services shall include the following: (a) full service for all printers <br />and copiers, (b) configuration services, (c) end -user training, and (d) provision of all operating supplies, <br />including without limitation toner, cartridges, developer, fuser oil, rollers, print heads, drums, circuit <br />boards, imaging unit, and staples. The services shall be performed on -site and in accordance with the <br />guidelines and standards appearing in Exhibit A. Provider shall not be responsible to supply paper for any <br />multi -function printer or copier. Provider's proposal is incorporated herein by reference. City shall have <br />the option to purchase document management software during the term of this Agreement, <br />2. COMPENSATION <br />a. City agrees to pay, and Provider agrees to accept as total payment for its services the rates <br />and charges identified in Exhibit B. The total annual sum to be, expended under this <br />Agreement shall not exceed $168,000. This amount includes (1) the surn of $150,000 for <br />the services described in Section 1 and (2) the sum of $18,000 if the option to purchase <br />document management software is exercised at the sole discretion of the City. <br />b. Payment by City shall be made within forty-five of days (45) days following receipt of <br />proper invoice evidencing work performed, subject to City accounting procedures. <br />Payment need not be made for work that fails to meet the standards of performance set <br />forth in the Recitals which may reasonably be expected by City. <br />