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J, plokup elurrg'os And setup and <br />network integration seevicc fees are laseluded. In the per click charges, Ccurter deuvetlas requhvd <br />naay not be imlitded. <br />C3 acknowledges these terms <br />K, Cusiomep 8atl�faotlon serve.- Service Providor shall assist the City b conducting on annual <br />survey to ensure ontt user auneesras are addteswd and satisfaWon is upheld at the highest level. <br />With quarterly account reviews, C3 avill be able to address user concerns cirri keep <br />saPisfacfion at the highest level <br />i,,. O3ovlew of Bea pU,- An sunual or aanti.annaal review ot•Sorvice Provider will be conducted at <br />the City's discrotiottwidx an initialt'mlew alter the first 6 montba� <br />C8 ocknowledcaes this term <br />M. C3 will provide additional features in the FM Audit software at no additional charge, to Include the <br />following; <br />• Provide dotaHed end -user analytics and reports that can be exported from the client directly <br />from the FM Audit client portal <br />• Live mapping of City devices adds benefit of seeing toner levels/service requests on a map <br />instead of list <br />• Rules based behavioral medication can decrease printing usage <br />• Develop a true document management strategy focusing on who what, when, where and <br />how much <br />• Setup and deploy customizable windows and automatically list alternate printers & savings <br />N. C3 will integrate their service request ticketing system with City's IT ticketing system <br />O. C3 will provide the Paper Cut print Management software should the City utilize it at an annual <br />amount not to exceed $18,000. <br />,Snb AnnCI'� <br />^�^^^--^••^^—+ii]h6Nlvrnei oq CA V29g5IPI;VWB0 16�ftlp Yu6a� <br />ii41 '^'1]�1 nJru rAi�rhnoi0q>sarobon�•^^�•--••••d <br />