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Agreements for Information Technology Service Management System <br />December 6, 2016 <br />Page 3 <br />At the conclusion of the RFP process, the selection team unanimously ranked MiTech as the top <br />vendor. The proposal by MiTech contained adequate hours to perform the expected work, and <br />the firm's rates were reasonable and within industry standard. It was also the only firm that <br />proposed an on-site resource for the entire length of the project since it had a local resource in <br />Irvine, CA. The proposal was found to provide the best value and is appropriate for the project <br />because of the firm's qualifications and understanding of the scope. <br />STRATEGIC PLAN ALIGNMENT <br />Approval of this item supports the City's efforts to meet Goal #7 — Team Santa Ana, Objective #2 <br />(establish communications plans to engage and inform employees and the community about City <br />Activities), Strategy D (Invest in software/resources that will help streamline the flow of <br />information to City staff and the public). <br />FISCAL IMPACT <br />Funds will be budgeted and available for the initial purchase and implementation of the system as <br />follows: <br />Description <br />Account <br />Fiscal Year <br />Amount <br />Council Special Projects - IT <br />05010024-66400 <br />FY 2016-17 <br />$204,375 <br />Equipment Upgrades -Computers/ <br />Laptops Mobile Technology <br />Funds will be budgeted and available for on-going support and maintenance as follows: <br />Description <br />Account <br />Fiscal Year <br />Amount <br />Software Support & Maintenance <br />10920148-62306 <br />FY 2017-18 <br />$7,475 <br />Total Purchase, Implementation, Support and Maintenance Cost: <br />$211,850 <br />APPROVED AS TO FUNDS AND ACCOUNTS: <br />JA wVl A R�RA�IP r - -� iii::� <br />Jackculla Francisco Gutierrez 00 <br />Chie echnology Innovations Officer Executive Director <br />Information Technology Department Finance & Management Services Agency <br />Exhibits: 1. Agreement with Cherwell Software <br />2. Agreement with Migration Technologies (MiTech) <br />25A-3 <br />