Laserfiche WebLink
• Internet: the City can place stop payments online via ACCESS Online, <br />either directly from within the "Stops" function or more efficiently by <br />using the "Inquiry" function where the check numbers are validated <br />against the issued items. <br />• File Transmission: the City can send a stop (or revoke) payment <br />transaction within your positive pay issue files, providing stops to be <br />processed in batch. <br />• Manual: Asa backup, the City may contact your designated client service <br />professional to assist in placing a stop payment. <br />When placing stops via ACCESS Online, the system will search go days <br />transaction history to identify if the check has been paid (extended retention <br />periods are available) for payment requests entered manually. If the record shows <br />the check has been paid, the system will report the date the item was paid. The <br />user can choose to continue to place the stop on the paid item. This could prevent <br />a second item from paying with the same check information. <br />Once the stop payment is submitted, the system can provide confirmation online <br />of successful placement of the stop payment request. The City can print or <br />download details as needed. Furthermore, a stop payment activity report is <br />available through ACCESS Online. The status of the item at the time the stop was <br />placed is available on the activity report. <br />Stop payment requests remain in effect for one year and are renewable for an <br />additional six years. <br />The City also has a fallback option. Simply contact your dedicated client service <br />professional to issue a stop payment. <br />For same -day action, stop payment requests via ACCESS Online must be received <br />by 4:30 p.m. PT. <br />17. Can a stop payment be cancelled on the same day as it was issued? <br />For same -day action, stop payment requests or cancellations via ACCESS Online <br />must be received by 4:30 p.m. PT. The City can also call the dedicated client <br />service professional, Marilyn Hardney, to assist with the cancellation. <br />is, What is the Bank's policy regarding recourse on an item on which a stop <br />payment has been placed, but was subsequently cashed? <br />Stop payments placed electronically via ACCESS Online are effective within <br />Chase branches within one hour. If a stop is placed and the check is cashed the <br />bank will research the timing and work with the City of Santa Ana on a <br />resolution. <br />Page 64 J.P Morgan <br />55E -159 <br />