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16. Describe the process for placing a stop payment. Does the City have the <br />option to determine the length of time for which the stop payment is in <br />effect? How long does it take for a stop payment to become effective once it <br />has been entered in your system? <br />17. Can a stop payment be cancelled on the same day as it was issued? <br />18. What is the Bank's policy regarding recourse on an item on which a stop <br />payment has been placed, but was subsequently cashed? <br />19. What responsibility will the Bank assume in researching and correcting errors <br />on paid items (i.e. encoding errors)? <br />20. Describe the Bank's documentation requirements for processing claims of <br />forged items from the City. <br />K. Electronic Payment /Deposit Services. Bank must have the capability to <br />accommodate a range of electronic payment and deposit services currently used <br />by the City in connection with accounts payables, payroll transactions (including <br />direct deposit), and image check deposits. Describe capabilities regarding <br />Federal and State transfers of funds to and from the City. (Note: the City not <br />currently engage in Federal and State fund transfers but would like to evaluate <br />future possibilities for doing so). <br />1. ACH Disbursements - The City currently pays some vendors via ACH from <br />the General and Commissary Accounts. Vendor payments are made weekly. <br />a. What are your cutoff times for delivery of a preauthorized credit or <br />debit file? <br />b. Are same day payments possible? <br />c. Describe the acknowledgements you provide when you receive a file <br />transmission including the level of detail, the information required and <br />the reconciliation procedures involved. <br />d. Detail all costs associated with ACH for vendor payment program. <br />e. Describe costs for low vs. high volume, <br />f. Distinguish what constitutes low vs. high volume, if applicable. <br />2. Direct Deposit of Payroll - The City currently offers direct deposit of <br />payroll. The City has approximately 1,130 full -time employees and <br />fluctuating part -time staff of up to 670. Payroll occurs on the 5th and the <br />20th of every month. <br />a. Please describe the Bank's Direct Deposit service in detail. <br />City of Santa Ana — Banking Services Page 10 <br />55E -44 <br />