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3.1.6 INVOICING FOR TRAINING COURSES <br />1. Proposer shall invoice the City, unless otherwise advised, upon satisfactory receipt of <br />performance of services. <br />2. City will use best efforts to make payments within thirty (30) days following receipt <br />and review of invoice and upon complete satisfactory receipt of performance of <br />services. <br />3. Invoices should be mailed to: <br />Sgt. Brad Hadley <br />Santa Ana Police Department <br />Homeland Security Division / M-18 <br />60 Civic Center Plaza <br />P.O. Box 1981 <br />Santa Ana, CA 92701 <br />4. City shall notify Proposer of any adjustments required to invoices. <br />5. Invoices shall have City PO number, invoice number, agreement number, remit to <br />address and itemized services description and price as quoted and shall be <br />accompanied by acceptable proof of delivery. <br />6. Proposer shall utilize standardized invoices upon request. <br />7. Invoices shall only be issued by the vendor who is awarded an agreement. <br />3.1.7 ACCOUNT MANAGER /SUPPORT STAFF FOR TRAINING COURSES <br />1. Proposer shall provide a dedicated competent account manager who shall be <br />responsible for the City account / agreement. The account manager shall receive all <br />orders from the City and shall be the primary contact for all issues regarding the <br />Proposer's response to this RFO and any agreement which may arise pursuant to <br />this RFQ. <br />RPQ No. 16-068 <br />Page 22 <br />