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animals at COUNTY's Animal Care Shelter (Shelter), public display of animals to allow owner <br />identification; contact of owners when animals are wearing identification; sale or release of impounded <br />animals to residents; animal evaluation for adoption; reasonable effort toward animal placement; public <br />education; volunteer services; rescue group coordination; euthanasia and disposal of animals that are <br />neither redeemed nor adopted; veterinary services and spay /neuter surgeries consistent with standards <br />established by the California Veterinary Medical Board; and necropsies on animals that die under <br />suspicious circumstances or at the request of law enforcement. <br />b. CITY may request additional retention days for healthy, non - aggressive impounded <br />animals. Additional retention days will be offered to CITY upon written approval by COUNTY's <br />OC Community Resources Director, or designee, on a space available basis only. <br />c. COUNTY agrees to maintain its Shelter in a humane manner, consistent with <br />applicable laws, keep said premises in a clean condition at all times, and use humane methods of care <br />consistent with applicable laws. <br />d. No animals may be donated, sold or otherwise released for the purposes of <br />experimentation, research or vivisection. <br />4. BARKING DOG COMPLAINT SERVICES — Barking Dog Compliant Services include, <br />but are not limited to, receipt of barking dog complaints from residents, customer assistance regarding <br />barking dog complaints, issuance of citations, and administrative hearings in response to complaints <br />received by COUNTY for barking dogs within jurisdiction of CITY. <br />5. STANDARD LICENSING SERVICES — Standard Licensing Services include, but are not <br />limited to, animal license issuance and renewal, fee collection and payment services; customer support <br />regarding animal licensing; animal license billing; and delinquent animal license follow -up. <br />6. CITY LICENSE SERVICES <br />a. City License Services include, but are not limited to, issuance of CITY animal licenses <br />at the time of adoption or redemption by owners. CITY shall provide CITY licensing tags to COUNTY. <br />COUNTY shall provide quarterly licensing reports to CITY. <br />b. CITY shall make its best effort to provide updated animal licensing information to <br />COUNTY. <br />7. ANIMAL IMPOUND SERVICES — Animal Impound Services include, but are not limited <br />to, data entry of impound information for each live or deceased animal from CITY, impound animal <br />photography for each live animal, owner notification of impounded animal, and posting of animal <br />photographs on COUNTY website. COUNTY shall receive CITY animals at Shelter at times arranged <br />by COUNTY. <br />C. COUNTY shall notify CITY of COUNTY's hours of operation for Animal Care Services. <br />COUNTY may adjust hours of operation for Animal Care Services upon ninety (90) calendar days prior <br />notification given to CITY. <br />D. Animals which are being retained for criminal prosecutions, except for violations of animal <br />Crry of SANTA ANA 3 of 6 EXHIBIT A <br />