J.P. MORGAN CHASE BANK-2016 - Laserfiche WebLink

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Our quality controls throughout the bank are an area of continual focus and improvement for us. With check print, as with all services, we will not sacrifice the accuracy of our work for any other consideration. For purposes of audit control and security, J.P. Morgan's standard check print process uses blank roll feed stock, with digitized logos and signatures applied electronically to each item as it is printed. We recognize the importance of printing high quality checks to maintain low check reject rates. As such, samples of checks are requested periodically throughout the day by the Quality Control area. Sample checks get tested for both MICR quality and conformity to the established check specifications. Should the checks not pass the MICR quality test, the checks are not permitted to be mailed. They are securely shredded, reprinted and quality checked again for proper adherence. If the issue is determined to be file - based, internal J.P. Morgan technology contacts are engaged to troubleshoot and resolve the issue. Duplicate file checking is performed prior to any document being printed. Additionally, we have an Automated Document Factory (ADF), a workflow solution used in our Ohio and Texas facilities. The ADF serves as a job and piece -level tracking solution for the entire document workflow from print through dispatch. As each separate print job gets processed, ADF allows operators to match file item counts to actual page counts upon completion of each job. Should a discrepancy occur, ADF can be used to identify the exact page where the count became out of synch, to quickly troubleshoot and resolve the issue. The results are then logged and validated by a supervisor, before the printing process is restarted. The final production output is then recorded. We have reviewed the business case for lockbox services with the City in the past. We are including this service in our proposal in the event that there are circumstances that change in the future, which would necessitate a change in the City's current receivables process. J.P. Morgan offers a full range of lockbox services that will allow the City to streamline your remittance processing and accelerate your revenue stream with a fast, cost - efficient, around - the -clock lockbox solution. We own and operate our own nationwide wholesale lockbox network of processing sites to offer the City fully automated wholesale and scannable wholesale lockbox services. Our centers are full - service processing facilities operated solely by the bank. Page 103 JYMorgan