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III. Q. How do you submit your ACH File to the bank? Online or via Transmission <br />through a secure FTP Mailbox? <br />A. On -line. ACH File is imported into current banking system. <br />Automated Clearing House <br />I. Q. ELockbox Service - Is this service for processing home banking check <br />payments via ACH? <br />A. Yes, provided by current bank. Format of is in custom format City <br />specific specs. This custom format is NOT in NACHA format. Custom <br />specs will be provided to selected bank. <br />Deposit Activity <br />I. Q. What is the City's process for checks returned? Are they redeposited? <br />A. Checks are presented once. <br />B. Daily email is received with check images. <br />II. Q. What are the City's average monthly collected balances? <br />A. Page 5 Section D Deposit Activity omitted wires and ACH deposits. <br />Currently monthly rolling average in deposits is $34 million. <br />B. Daily Account balances average between $5 - $15 million <br />III. Q. Do you deposit to a single account using Image Cash Letter? <br />A. Yes <br />IV. Q. How many Image Cash Letter transmissions are you sending each day? <br />A. City submits up to eight (8) Daily Image Cash Letter transmissions <br />i. BT - Business Tax <br />ii. Dog - Dog Licensing <br />iii. HVT - Hotel Visitor Tax <br />iv. MUS - Municipal Utility Services <br />v. UUT - Utility User Tax <br />vi. LAR - Lawson Accounts Receivables <br />vii. NP - No Post (Miscellaneous) <br />viii. iNovah - Point of Sales Cashier System <br />V. Q. Can the City give us a breakdown of the cash vault denominations? <br />A. We order $1, $5, $10, and $20 also coin pennies, nickels, dimes, and <br />quarters <br />City of Santa Ana — Banking Services Page 3 <br />