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07 /2008 -01/2013 Manager, Product and Implementation; Trust Commerce <br />• Led implementations of several large high revenue merchants with a focus in <br />Healthcare and Non -Profit vertical markets <br />• Assist clients with identifying and resolving all technical issues related to <br />complex technical designs and implementations <br />• Managed and created technical requirements and documentation for <br />development and professional services projects <br />• Subject Matter expert on all company and industry products including <br />functional understanding of first -in -class API's, web and point -of -sale security <br />tools, PCI requirements, and web based Vault product <br />Page 10 J P. Morgan <br />