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Oparational Area <br />Operating Procedures <br />4.. Contacting egenay ernployeestr Ms to report at a different time or Iaoaticn (or <br />provide an update) due to an emergency <br />5. Exorclsws <br />Emergendy considerations; <br />1. Notificatloh shall clearly state situation is an emergency <br />2. Message length, shall hot exceed 60 seconds <br />3. It is highly recommended all messages era recorded using a real voica and not the <br />computer transcriber. <br />4, It Is hlghly recommended :to provide a phone, number or wabsi e where the public; can <br />obtain additional or updated Information <br />5, An, ail clear notification should be sant When applicable <br />A, Inter-f0epartment Communicatldn <br />Laity and County Agendas may u'se the Mass Notiftoation Systerrr for non -emergency Inter- <br />departmental business comrnunloarlon as headed, wlthout.cost, it is reoommencled that <br />1ndlviduai Agencies identify where this would add Value to their operetionaand eatablieh <br />separate written protocols end procedures for this use. <br />B. Non•Ernergenoy Pu,b(ic use <br />No agency shall use the Masa Nottfloatlon System' for non-emargency public <br />sonouncemom% unless a separate contract With the yendar Is established, Non-omergenay <br />use shall be conestem. and In cgmpliarice with the non -emergency guidelines included <br />With it, Any aganwy in violation ,of 001 term may have their usgr of the: system suspended.. <br />Ad'sll onally,-911data Is not allowad to be utilized for n©n'enmrgenpy use aacarding to, the <br />law. G llforniaPublic Utlililes Code (CPUC) sections, 2872 and 3891,11 and violators may he <br />e4fbjept to ortnitnal enforpsmantw furlsdictiohe Voll be Wmiiad to utt€1�xin,g the cell registering: <br />portal entry data only When launching non-srr(ergoncy massages.. <br />Agencies whor Cgnfrant to upa the countywide tystem for stun-emarponGy aettvi"ty agree to <br />give prooedence to emergency rrott9wtion Eali-outs by delaying or terminaling ndn- <br />mmergency notification sessions if rce'eded t6 increase smergancy message success. The <br />primary concern for point of failure in this situation is not. ate Mass N©f8ipatron System, but <br />the We ap(ano port capacrty of local phone providers responsfbie for delivering oafs to <br />residents dost assoalated with p.on-omergency public notifications 1s, the respanslbifty of <br />ther-looal Agenoy, Sea aection Vill. <br />Non -emergency publle notification use is prohltaited forany of the fd(lowing purposes: <br />1. Any message of commercial nature <br />2. Any message of a politioai nature <br />3. Any non-oPffolal buslooss (egg, articles, retirement announcements, sto,) <br />4. To send a message to an E9'11 1 obtained data souroa, see 8ecilurt III, Governance, <br />for'additIdnal information relating to E911 data use rre'strIottlons <br />Wage 3 of 13 <br />