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2015 URBAN WATER MANAGEMENT PLAN <br />Table 4 -1 summarizes the City's water waste prohibition efforts in the past five years and the projected <br />number of sit visits and expenditures related to the Water Conservation and Supply Shortage Program. <br />Table 4.1; Water Waste Prohibition <br />The City maintains active water wasting prohibition measures at all times and has the ability to implement <br />additional measures as water conservation needs dictate (see Table 5.3 in Section 5 -5). In 2015, as a <br />result of the Governor's drought mandates, the City began to track its water wasting prohibition <br />enforcement activities. On June 2, 2015 the City declared a Phase 2 water supply shortage in Resolution <br />No. 2015 -025 by formally requiring all water consumers to reduce use by 12 percent relative to their 2013 <br />consumption. Additionally, on August 4, 2015, a water wasting penalty rate was established by Resolution <br />No. 2015 -047. This new penalty rate permits City staff to penalize those users not meeting their water use <br />reduction targets of 12 percent. The City of Santa Ana as a whole has been meeting its State mandated <br />target; as a result the City has yet to impose any monetary penalties on any of its users. <br />The City has communicated the water wasting prohibitions and water conservation measures via various <br />communication outlets available including messaging on water bills, bill inserts, bill envelopes, the City <br />website, bus shelter advertisements, City newsletters, pole banners across the City, and a water <br />conservation booth at community events. As a result, in 2015 the City received 1,064 water waster <br />complaints: a dramatic increase from prior years. The City intends to continue both its water waste <br />enforcement efforts and water conservation messaging in the future; however, the intensity of both <br />activities will be directly related to the level of water conservation required to meet stated use reductions. <br />w! <br />The City requires individual metering for all new connections and bills by volume -of -use. All existing <br />connections are metered. <br />arcadis.com Exid By 4-2 <br />55 b— <br />