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Data Ticket, Inc. <br />Newport Beach, CA <br />0: 949 752-6937; F: 949 752-6033 <br />City of Santa Ana <br />Request for Proposals for Automated <br />Parking Citation and Processing Services <br />SECTION I: ADDENDA ACKNOWLEDGMENT <br />cysgvmpunbie,nm <br />Brook <br />n�ell-0YA,YYCnIkNb'tlCfiY1L <br />i11UESTIQN fiRC7UP #1 RECEIVED ON 10-03-16 Ili)UVOstCOttAD 1320 hours naarnatnstha�aw <br />seam <br />Below are question, regarding the CiVs RFP 16-115 Aatomated Parking Citation and Processing <br />services. <br />Exhibit <br />Software Specifications <br />1. Can new handheld units be proposed? yes <br />2. Can the department please provided specs on the HP/Compaq IPAQ? Addendum to follow - Most <br />mobile platforms with touch screen capability. <br />B. Are the curneirt units under warranty? No <br />4. Can scanned sample of your citations can be provided? Attacked <br />Line Rem 5 —Out of State Registered owner Retrieval from State DMV <br />1. How many notices were mailed in 2014 and 2015? 2014—20151,401 <br />2. How many notices were inailed to violators In Mexico and Canada? None <br />S. How many citations were issued to out of country vehicle owners hn£onotavailable <br />4. How many citations were Issued to vehicles that were rentals?13 <br />Line Items 6—DUIV Registration hold/Releases <br />1. How does the City/Department currently access the DMV CLETS <br />Line item 7 —Automated processing of Administrative Review Requests <br />1, what is your current process for Administrative Review Requests and Processing? Citizen contests <br />ticket, cite Is suspended pending review, letter issued with disposition <br />2. How many Administrative Reviews slid the Department have in 2014 and 2015? 2014—s,771 <br />2015 — 5,1.29 <br />3. How many Administrative Reviews were printed and mailed in 2014 and 2015? 2014- 4,212 <br />2015.5,297 <br />Exhibit B <br />User Interface <br />Line Item 1 <br />1. Please provide citation sample front and back Attached <br />Additional questions <br />1. Numberoi parking citations issued in 2014and 2015? 2014—74,183 2015-85,659 <br />2. Range of fines? $30- $376 <br />3. Range of penalises? NA <br />4. Revenue for parking citations in 2014 and 2015 2014-$4,501,829.00 2015-$5,533,6ES.00 <br />5. Total number of unpaid citations in 2014 and 2015? 2014-2015 41,241 <br />6. Approximate value of unpaid citations of 2014 and 201S? Amount-$4,727,150.10 <br />7. Does the Department issue warning citations? No <br />* Number of persons assigned exclusively to Issuing parking citations? 11 city staff and 12 <br />contracted staff <br />9. Number of locations where persons who issue parking citations report?2 <br />Proprietary and Confidential to Data Ticket, Inc. 36 1 P a g e <br />