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items such as couches , refrigerators , rugs , water heaters , <br /> and other items of solid waste which Contractor is not <br /> required to collect under section 9 because of size or <br /> weight, as follows : <br /> ( 1 ) Upon the written request of the City, and not <br /> more than twice each year , on a date or dates to be agreed <br /> upon in advance between Contractor and the Director of <br /> Public Works , Contractor will provide such service , free of <br /> charge , to all residential service units ; provided City <br /> shall reimburse Contractor for one-half ( 1/2) the actual <br /> costs incurred by reason of such extraordinary collection . <br /> ( 2) Contractor shall provide such service to any <br /> residential service unit requesting the same , within ten <br /> ( 10 ) days after receiving such request, for a fair and <br /> reasonably consistent fee per collection, to be paid to the <br /> Contractor directly. <br /> 18 . Fees and Gratuities <br /> Contractor shall not, nor shall he permit any <br /> agent , employee or subcontractor employed by him to , <br /> request, solicit, demand , or accept, either directly or <br /> indirectly, any compensation or gratuity for the collection <br /> of refuse otherwise required to be collected under this <br /> Agreement, except such compensation as is provided for in <br /> this Agreement. However , Contractor may make available to <br /> service units and the occupants thereof special services not <br /> provided for in this Agreement ( such as the collection of <br /> 18 . <br />